Kick-Ass Intern
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Job description
About the Position
Kick-Ass Intern
Lausanne, Vaud
About us
Working at Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading marketplace to hire trusted, insured, and declared professionals for our customers’ cleaning services and needs.
Today we are leaders in Switzerland and Luxembourg, but we are now ready to take over the whole European continent with our business in an ambitious expansion plan. An achievement we are confident in accomplishing in the next three years!
For this reason, we are looking for a Summer Intern to our Headquarters in Lausanne, Switzerland. Your role is crucial as it makes our entire business work. We strive to offer the best customer experience and your mission is to pursue our innovative, intuitive and above all customer-oriented vision to provide our clients a unique 5* experience.
Responsibilities
- Client acquisition and retention.
- Support and resolve customer issues.
- Ensure 100% service satisfaction.
- Work with the management team to solve complex cases.
- Participate in projects for continuous improvement and process development.
- Become a pro in execution/time management/team playing and much more!
Requirements
- A sociable, friendly and positive attitude.
- Fluent English and German or French. If you have all three, even better!
- Excellent communication skills.
- Analytical and strategic thinking.
- Ability to perform with attention to detail, speed, and accuracy.
- Proactivity and ability to work with minimal supervision.
- Humble, hard-working, self-starter with a roll-up-your-sleeves attitude.
Additional Information
- One to three months full-time position. Starting ASAP!
- Responsibilities from day one and coaching from your devoted manager.
- A place to learn, grow and surpass yourself.
- Unique skills to be developed.
If you have made it this far and believe you have what it takes… you may be the right person for us.
Apply today!
© Batmaid. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Batmaid.comis the UBER for home cleanings. Our internet platform helps people find their maid at an affordable price.After 3 years of operation, we’re leader in the Swiss and Luxembourg markets, with more than 20’000 clients and 1’200 maids in the entire Switzerland and Luxembourg.Our Tech team in Warsaw is composed of 10 experienced engineers with strong backgrounds and combined decades of experience in writing high quality code.