Kierownik - Kierowniczka Operacyjny-a / Reserved / Galeria Mokotów / Warszawa

About the Position

Kierownik - Kierowniczka Operacyjny-a / Reserved / Galeria Mokotów / Warszawa

Offer valid until: 17.10.2026

Area: Operations Manager

Brand: Reserved

Location: Warszawa, Poland

Reserved, Cropp, House, Mohito, Sinsay – collections of our five brands are presented in nearly 30 countries! The smooth operation of LPP's sales outlets would not be possible without employees who ensure a high level of customer service, attractive product displays, and all processes related to sales.

The Operations Manager manages the work in the store warehouse according to accepted standards, coordinates the supply processes and the movement and dispatch of goods, while ensuring the appropriate stocking of the sales area. Supports the implementation of employees, motivates the team, and ensures the achievement of sales and KPI targets using available channels and tools. Works according to procedures and standards, setting an example for other employees.

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Responsibilities

• Manage, organize, and oversee the functioning of the warehouse according to internal standards to ensure the continuity and quality of processes
• Plan and coordinate all movements of goods, including deliveries, transfers, returns, transfers, and online orders with a view to maximum efficiency
• Ensure the appropriate stocking of the sales area with full commitment and quick response to the needs of the store
• Comprehensively manage the team, where relationships, commitment, and responsibility form the foundation of daily work

Requirements

• Experience in working in a sales outlet warehouse
• Ability to manage a team, motivate and support colleagues
• Effectiveness in achieving goals and efficient organization of team work
• Openness to change, striving to improve processes and personal development

We Offer

• Work in the largest Polish fashion company with international reach
• Employment contract without a probationary period
• 25% discount on purchases in LPP brand stores (Reserved, Cropp, House, Mohito, Sinsay) for you and your loved ones
• Medical care, sports card, and life insurance on preferential terms
• LPP employee support program - free and anonymous advice in 3 areas: psychological, financial, and legal
• Access to an e-learning platform with a rich offer of free courses and training
• Training and opportunities for professional development in the Head Office

Recruitment Process Stages

1. Phone interview with the manager

This is a brief conversation where we will confirm your interest in participating in the recruitment process, present the position, and discuss the further stages of the recruitment process.

2. Recruitment meeting with the manager

This is the final stage of recruitment, conducted by the Store Manager or Regional Sales Manager, during which the details of the position, expectations, working conditions, and your experience are discussed.

3. Feedback

After completing all stages, we will get back to you with feedback – regardless of the decision made. We want every contact with LPP to be a positive experience, so you can always count on a clear and timely response (up to 2 weeks from the last stage).

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About the Company

Reserved, Cropp, House, Mohito, Sinsay – collections of our five brands are presented in nearly 30 countries! The smooth operation of LPP's sales outlets would not be possible without employees who ensure a high level of customer service, attractive product displays, and all processes related to sales.