Knowledge Management and Training Project Intern

About the Position

Knowledge Management and Training Project Intern

Austin, Texas, United States

Spend your summer turning technical knowledge into tools that help data center teams work with confidence.

As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin. You will help build clear documentation, training materials, and knowledge resources for data center engineering environments.

You will work with engineers, operational teams, and subject matter experts to turn complex information into usable guidance. Your work will help colleagues understand current processes, onboard faster, and apply information with confidence.

This is a 12-week, full-time summer internship, planned for May to August. You will own defined project tasks with guidance, feedback, and support from experienced team members.

You will gain practical experience in documentation, training content, knowledge systems, and project coordination.

Responsibilities

• Support the Technical Services team in building clear documentation and training materials
• Collaborate with engineers, operational teams, and subject matter experts
• Turn complex information into usable guidance for data center engineering environments
• Help colleagues understand current processes, onboard faster, and apply information with confidence

Requirements

• Current enrollment in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication, or a related field
• Strong written communication skills and the ability to organize information clearly for different audiences
• Careful attention to detail, with a commitment to accurate, high-quality work
• Ability to follow established processes, incorporate feedback, and ask questions when requirements are unclear
• Organizational and time-management skills, including the ability to manage assigned tasks and deadlines
• Interest in technical, engineering, data center, or operational environments, with confidence using productivity, presentation, and collaboration tools

Benefits

• Flexible working: Balance your work and personal life with greater flexibility
• Comprehensive healthcare: Medical, dental, and vision coverage to help keep you and your family healthy
• Phantom equity: Share in Graphcore’s success
• Tax-advantaged healthcare savings: Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) to help you make the most of your healthcare spending
• Peace of mind protection: Disability and life insurance to provide financial security when you need it most
• Retirement planning support: A 401(k) plan to help you invest in your future
• Commuter benefits: Help cover the cost of your daily commute
• Wellbeing resources: Access to wellness services that support your physical and mental health
• Employee Assistance Program (EAP): Confidential advice and support for you and your family across a range of personal, financial, and wellbeing matters

About the Team at Graphcore

You will work with a team that supports the infrastructure used to develop and test the next generation of AI systems. Work happens through clear briefs, expert input, structured reviews, and regular feedback.

You will be trusted to organize information, ask useful questions, and improve how knowledge is shared. Decisions are made through accuracy, clarity, user feedback, and alignment with the right subject matter experts.

The team values people who think big, act fast, take responsibility, and speak up. As an intern, you will build confidence by helping technical teams make complex information easier to use.

About Graphcore

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute.

Ready to spend your summer building skills that make technical teams faster, clearer, and better connected?

Apply now to join Graphcore as a Knowledge Management and Training Project Intern.