Lead Account Manager - US Market

About the Position

Lead Account Manager - US Market

Click&Boat is the leading European boat rental platform and a fast-growing company. Our main objective is to make boating accessible around the world and to provide private and professional boat owners with additional income from boat rentals.

We are looking for a Lead Account Manager for the US Market to join our crew in Barcelona and drive the relaunch and development of the US market: building a high-quality boat fleet, developing strong relationships with boat owners and operators across the US, and leading a growing team responsible for supply acquisition, owner retention, and fleet performance.

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Responsibilities

• Grow the US fleet

  • Define boat acquisition priorities by location, boat category, and owner profile.
  • Lead prospecting and onboarding, focusing on owners who can bring valuable, reliable supply to the platform.
  • Ensure new listings meet Click&Boat's quality standards.
  • Identify opportunities to expand our presence in key US markets and boating destinations.

• Retain and develop owners

  • Build strong relationships with key owners and operators across the US.
  • Spot owners at risk of becoming inactive and put retention plans in place.
  • Improve availability, calendar accuracy, pricing, and listing quality across the fleet.
  • Help owners maximize their performance and generate more bookings through Click&Boat.

• Improve fleet performance

  • Monitor supply performance and identify barriers to booking conversion.
  • Improve owner responsiveness, booking acceptance rates, and the overall renter experience.
  • Analyze performance data to prioritize high-impact initiatives.
  • Make sure supply development drives sustainable growth in bookings and revenue.

• Lead, recruit and scale the team

  • Directly manage 6 to 10 team members, with scope to grow the team as the US market develops.
  • Recruit, onboard, and develop new team members to support the expansion.
  • Set clear objectives, monitor performance, and coach your team to help them succeed.
  • Build a high-performing team with strong commercial execution and accountability.
  • Establish scalable acquisition and account management processes in close partnership with the VP Supply.

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Requirements

• 3+ years of relevant experience, including proven experience managing a commercial, supply, or account management team.
• A demonstrated ability to recruit, onboard, and develop talent.
• A track record in customer acquisition, account management, retention, and performance improvement.
• The ability to combine strategic planning with hands-on execution in a fast-moving environment.
• Strong analytical skills and a data-driven approach to decision-making.
• Excellent communication and relationship-building skills.
• Full proficiency in English is required.
• Willingness to work from our Barcelona office between 11:00 and 20:00 to align with US business hours.

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Nice to Have

• Knowledge of the US market.
• Experience in a marketplace, travel, or rental business.
• Additional languages, where relevant to the role.

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We Offer

• 🎯 Build a market from the ground up: you lead the relaunch of the US market and shape the team that makes it happen.
• 🌍 Exposure to the US market from Barcelona: work with US owners and operators while enjoying life in Barcelona.
• 🏖 23 days of paid leave.
• 🌴 8 extra days off (CAB days).
• 🍽 Restaurant tickets: €3.50 per worked day, 100% paid by CAB.
• 💶 Flexible retribution.
• 💪 Wellhub (sport & wellbeing discounts).
• 💻 Hybrid working arrangement: 4 days per week in our Barcelona office.
• 🚤 Boat licence: -40% via partnerships.
• ⛵ Boat hire vouchers for friends & family, no commission when you're on board, 50% commission for your immediate family.
• 🚲 Free bike parking, and discounted car parking with OCW.

Contract: Full-time, permanent.

Team: 8 to 10 direct reports.

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About the Company

Click&Boat is the leading European boat rental platform and a fast-growing company. Our main objective is to make boating accessible around the world and to provide private and professional boat owners with additional income from boat rentals.

We have achieved over 100 percent growth annually since our conception in 2013. Not to mention, we have also acquired three companies in three different European countries (France, Germany, and Spain) in only two years. After acquiring Oceans Evasions, Scansail, and Nautal, Click&Boat now has three powerful brands to work with.

This year, we are more equipped than ever to achieve our goal of becoming the number one boat rental service by strengthening our position in Europe. In 2022, our growth has been powered by an incoming major equity fund and the world’s largest boating marketplace - Boats Group. So far, we are opened for business in more than 100 countries and 4000 destinations, and we are going to keep growing!

Have we kept your attention? Well, we are also a buoyant and diverse team of about 200 employees from 20 different countries. Our headquarter is based in Paris on a barge moored on the Seine River!

Our Barcelona office is located in the historic heart of Ciutat Vella, just steps from the Barcelona Cathedral, in a modern coworking space, only a 20-minute walk from the marina.

Sounds good? We’d love for you to jump aboard!

Founded in 2013

Co-workers 200

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Ready to come aboard?

If this opportunity sounds like your next adventure, hit "apply to this job" 🚀

At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset, the sea is open to all. 🌊