Lead Account Manager - XL

About the Position

Lead Account Manager - XL

Location: Bucharest, Romania

Type: Full-time

Category: Commercial

Glovo, part of the Delivery Hero Group, is the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

YOUR MISSION

We are looking for a Senior Account Manager to join our most strategic National and International accounts team in Romania. In this role, you aren’t just managing relationships; you are a commercial architect. You will sit at the intersection of data and action, identifying trends before they become problems and engineering growth strategies that keep our partners-and our platform-ahead of the market.

THE JOURNEY

• Strategic Portfolio Leadership: Own the end-to-end relationship with top-tier national and international chains, acting as a high-level business consultant.
• Advanced Analytics & Forensic Reporting: Move beyond basic KPIs. Evaluate menu performance (AOV, Conversion, Cross-selling) to build sophisticated action plans that hit both partner goals and company OKRs.
• Commercial Engineering: Draw and execute aggressive growth plans. Use promo negotiations and marketing activations not just as "tools," but as surgical instruments to fix performance leaks.
• Revenue & Content Optimization: Drive platform profitability through high-stakes negotiations and asset selling.
• Operational Excellence: Consult with partners to streamline their internal operations, ensuring that high demand translates into high-quality service for the end customer.
• Churn Mitigation: Proactively identify "at-risk" partners through data signals and deploy recovery plans before they become inactive.

Requirements

WHAT YOU WILL BRING TO THE RIDE

• Experience: 5+ years of high-performance experience in Senior Account Management, Strategic Consulting, or Category Management (ideally within FMCG, Food-Hospitality, or On-Demand Delivery).
• The "Consultant" Mindset: A proven track record of using data-driven logic to persuade C-suite stakeholders.
• Numerical Fluency: You are a "Data-Native" individual. You don't just use Excel/Google Sheets; you use them to build the business case for every decision you make.
• Unstoppable Curiosity: You are the person who asks "Why?" five times. You aren’t satisfied with knowing what happened; you need to understand the underlying consumer behavior to prevent it from happening again.
• Agility: You thrive in high-growth, high-pressure environments where the pace of change is measured in days, not quarters.
• Communication: Native-level Romanian and professional fluency in English are mandatory for navigating both local operations and international chain requirements.
• Education: A Bachelor’s degree in Business, Marketing, or Industrial Engineering is preferred.

We Offer

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

About the Company

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our Linkedin and website!

Apply

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