Lead Systems Administrator

About the Position

Lead Systems Administrator

Available in 2 locations

• Waterloo, Ontario, CAN, N2L 0A1
• Richmond Hill, Ontario, CAN, L4B 4N8

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT

You will be part of a global Corporate Technology Platform Engineering Team. This position has the responsibility for administration, support, design, and planning, of the organization’s global production infrastructure. This 3rd level support position has the responsibility of being a subject matter expert in multiple platforms/systems, maintaining 24x7x365 system availability.

Responsibilities

• Microsoft 365 tenant administration, ensuring operational health, performance, and security.
• Recommends and implements policies and standards relating to Microsoft 365.
• Troubleshoot and resolve issues related to Microsoft 365, Azure, Entra, Active Directory, and Exchange in a hybrid environment.
• Provide 24/7 ‘tier3’ on-call support of specific production systems as required.
• Design and implement technical solutions to support business requirements.

Requirements

• Bachelor’s degree in information technology or equivalent of work experience.
• 8+ years’ experience as a Senior Systems Administrator in a medium to large scale environment.
• Expert knowledge of Microsoft 365 and Azure, including implementing, troubleshooting, and administration of various applications and services.
• Experience managing Copilot, Power Platform, SharePoint, Purview, and DLP in an enterprise.
• Experience in implementing and managing Windows infrastructure services including Active Directory, DNS, DHCP, File servers.
• Expert knowledge of Windows Server administration, configuration, and troubleshooting.
• Proficient at scripting for automation or user management in PowerShell.
• Strong team player, working in a globally dispersed team.
• Excellent communicator, both verbal and written.

Nice to Have

• Experience configuring Enterprise Apps, SSO, and certificates.
• Experience with Google Cloud Platform.
• Experience with VMware or Hyper-V administration.

We Offer

• Competitive salary range: $92,320 - $138,480; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
• Comprehensive benefits package supporting physical, emotional, and financial wellbeing.
• Opportunity to work in a global community where trust is foundational, and outcomes are owned.
• Commitment to diversity and inclusion, promoting a respectful and empowering environment for employees of all backgrounds.

About the Company

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Apply Now