Manager Commercial Armenia

About the Position

Manager Commercial Armenia

Glovo, part of the Delivery Hero Group, is the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are looking for a senior leader to join Glovo Armenia's Commercial team, focused on growing and strengthening the core restaurant business.

Responsibilities

As Head of Commercial in Armenia, you will:

• Define and execute the commercial strategy for Glovo Armenia:
  • Sales (Hunting): Identify and acquire the most relevant restaurants and brands, close key selection gaps and continuously strengthen Glovo's partner base.
  • Account Management (Farming): Build strong relationships with our partners, help them grow their business on Glovo and increase the value of our partnerships through Ads, Promotions, commercial activations and improved commercial conditions.
  • Strategic Partnerships: Personally lead and support negotiations with some of Armenia's largest and most strategic partners, balancing growth, partner needs and Glovo's profitability.
• Bring Glovo Armenia to the next level:
  • Deliver Commercial KPIs and continuously identify new opportunities for growth and profitability.
  • Strengthen Glovo's competitive position in a highly dynamic market.
  • Build best-in-class ways of working across the Commercial team.
  • Develop and empower a high-performing team with strong ownership and accountability.
  • Act as a key strategic partner to the General Manager and Armenia Leadership Team.

Requirements

• Background:

  • 5+ years of relevant Commercial, Sales, Key Account Management or Business Development experience, ideally including experience leading a high-performing team.
  • Proven experience leading complex commercial negotiations and building relationships with senior/C-level stakeholders.
  • Experience in a fast-paced commercial environment. Experience in tech, marketplaces, FMCG, retail, telecom, banking/fintech or similar industries is a plus.
  • Strong understanding of the Armenian business environment and market is highly valued.

• Leadership, Business Acumen & Collaboration:

  • Team leadership: Proven ability to lead, coach and motivate teams, set a high bar and develop strong talent.
  • Business acumen: Ability to understand partner business models, commercial economics and profitability and translate these into win-win strategies.
  • Strategic thinking: Ability to see the bigger picture while being comfortable deep-diving into the details when necessary.
  • External stakeholder management: Strong ability to build trusted relationships with partners and negotiate at senior levels.
  • Internal collaboration: Strong stakeholder management skills and ability to work effectively with the GM, Leadership Team, Regional/HQ teams and cross-functional stakeholders.
  • Ownership: Proactive and independent, comfortable making decisions and taking responsibility for outcomes.

• Key Skills:

  • Excellent negotiation, communication and interpersonal skills.
  • Strong commercial and analytical skills with a data-driven approach to decision-making.
  • Strong problem-solving and strategic thinking.
  • Strong project management and organizational skills.
  • Ability to prioritize and manage multiple initiatives in a fast-moving environment.
  • Strong knowledge of Excel/Google Sheets and presentation tools.
  • Fluent English and Armenian.

We Offer

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings.
• Flexible time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Online therapy and wellbeing benefits to ensure your mental well-being.

About the Company

Glovo thrives on diversity, believing it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our LinkedIn and visit our website!