Manager, HRBP- NORAM
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Job description
About the Position
Manager, HRBP- NORAM
Canada; North America
At Cloudbeds, we're transforming hospitality with our intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. We help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. As the Manager, HRBP, you will be a strategic partner to senior leaders and a key point of support for Cloudbeds team members across North America and Canada.
Responsibilities
- Serve as the primary HRBP for Customer Success & Onboarding.
- Partner with leaders across multiple levels to understand business needs and align People strategies.
- Lead organizational design, workforce planning, leadership coaching, talent programs, and change initiatives.
- Manage and resolve complex team member relations with confidentiality and strong judgment.
- Assist with documentation for legal matters, investigations, or claims.
- Help implement policy updates and guide managers on compliance requirements.
- Partner with People Ops on onboarding, offboarding, transfers, and lifecycle processes.
- Maintain accurate and confidential team member data in Workday.
- Work with HRBPs across NORAM, LATAM, EMEA, and APAC to ensure global consistency in practices and programs.
Requirements
- Bachelor’s degree or equivalent experience in HR, Business Administration, or related field.
- 3–4+ years of progressive HRBP, HR Manager, or senior HR Generalist experience.
- Certification in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) is a strong plus.
- Experience supporting CS & Onboarding organizations.
- Proven ability to coach and influence leaders at all levels.
- Excellent communication and relationship-building skills across cultures and time zones.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong data manipulation and analysis skills in Excel.
- Experience working in a fast-paced, high-growth, remote-first environment.
- Workday experience is a strong plus.
Compensation
Depending on your skills and experience, you can expect your annual compensation to be between $80,000 - $110,000 USD.
We Offer
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling, and knowledge transfer
About the Company
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel.
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Discover our Benefits:
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
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© Cloudbeds. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Cloudbeds is a software company building the next generation of hospitality management solutions. We’re engineers, designers, hostel owners, hotel managers, big data experts, and avid travelers.We’re made up of more than 600+ people in 30+ different countries and speak 17+ languages. We pride ourselves on being a diverse group of individuals who value different cultures, ideas, and walks of life. We believe our people are our greatest asset and we’re always looking for bright new people and personalities to join our family.Although we do have three offices (San Diego, São Paulo and Dublin) more than 80% of our workforce is remote and it works for us. We believe people do their best work when they’re in an environment that works well for them, whether that’s an office, a coffee shop, or a hostel in South Africa. Because we allow people to find the best place to do their best work, our attrition rate is less than 5%.