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Manager, Subscriptions & Loyalty

Delivery Hero SE·Salary not specified

Primary stack

Problem Solving

Nice to have's

SQLGoogle SheetsMS Excel

Job description

About the Position

Manager, Subscriptions & Loyalty

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

  • Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention.

  • Define and execute market-specific growth strategies, aligning priorities and initiatives across regions. Identify, test, and scale the most impactful growth levers through deep analysis and experimentation.

  • Own and continuously improve the subscription value proposition by translating customer insights into actionable changes.

  • Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams. Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact.

  • Define success metrics, track performance, and deliver clear, decision-ready insights to senior stakeholders.

Requirements

  • Experience: 3–5 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment; experience in subscription or growth is a strong plus.

  • Problem Solving: Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-end.

  • Analytical Skills: Solid analytical foundation with experience working on P&L ownership, ROI-based decisions, and economic trade-offs; advanced Excel / Google Sheets skills required; SQL is a plus.

  • Strategic Mindset & Ownership: High degree of self-motivation and accountability; hands-on approach with a willingness to dive into execution and deliver results.

  • Communication: Clear, structured communicator with strong business judgment and the ability to influence senior stakeholders.

  • Operating Style: Comfortable working in ambiguity within a fast-paced, international environment.

We Offer

  • Opportunity to work with a pioneering local delivery platform operating in around 65 countries worldwide.
  • Be part of a company listed on the Frankfurt Stock Exchange and part of the MDAX stock market index.

About the Company

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

© Delivery Hero SE. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

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