Managing Principal (Director) - Operational Resilience & Cyber

About the Position

Managing Principal (Director) - Operational Resilience & Cyber

Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent

Lead large-scale cyber and operational resilience transformation across the financial services industry.

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Responsibilities

• Lead large-scale cyber and operational resilience programmes, including regulatory alignment with PRA, DORA, and global resilience frameworks, identifying opportunities to leverage AI-enabled workflows and automation to enhance client outcomes.
• Oversee resilience assessments across operational and technology landscapes, including third-party and vendor risk, using AI-enabled analytics where appropriate to strengthen risk identification, resilience, and decision-making.
• Define and implement resilience frameworks, governance models, controls, and reporting mechanisms, ensuring robust governance, validation, and responsible AI practices where AI-supported capabilities are adopted.
• Drive cyber resilience strategy, including cyber posture assessments, security architecture, cloud security initiatives, and the responsible application of AI to improve resilience capabilities.
• Lead business development, proposition creation, and strategic client growth while helping shape Capco's market-leading cyber and operational resilience offerings.

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Requirements

• Extensive experience in cyber risk, operational resilience, and third-party risk within financial services or management consulting.
• Proven success leading complex transformation programmes and building trusted relationships with senior executive stakeholders.
• Strong experience developing propositions, winning new business, and delivering strategic growth initiatives.
• Experience building, mentoring, and leading high-performing consulting teams while fostering innovation and responsible AI adoption.
• Deep understanding of resilience regulations and practical implementation across frameworks such as PRA, DORA, and global resilience standards.

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Nice to Have

• Experience delivering Important Business Services (IBS), Impact Tolerance (ITOL), scenario testing, and resilience embedding programmes.
• Background in cyber security architecture, cloud security, AI-enabled security analytics, or cyber technology implementation.
• Experience with vendor risk frameworks, supply chain resilience, and third-party governance.
• Strong track record in thought leadership, proposition development, market engagement, and AI-enabled resilience innovation.
• Experience working across multiple jurisdictions and regulatory environments.

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We Offer

• Deliver high-impact transformation programmes for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, industry certifications, and structured leadership development.
• Help shape the future of cyber and operational resilience across financial services.
• Be part of a leadership team driving innovation, growth, and meaningful client impact.

Core Benefits:

• Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover.

Mental Health:

• Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.

Family-Friendly:

• Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.

Family Care:

• Eight complimentary backup care sessions for emergency childcare or elder care.

Holiday Flexibility:

• Five weeks of annual leave with the option to buy or sell holiday days based on your needs.

Continuous Learning:

• Minimum 40 Hours of Training Annually. Take your pick-workshops, certifications, e-learning-your growth, your way. Business Coach assigned from Day One to help accelerate your development.

Healthcare Access:

• Convenient online GP services.

Extra Perks:

• Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

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About the Company

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know-we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration-a mindset that shapes how we work with clients and each other every day.