Maps Reporting Specialist with ARABIC

About the Position

Maps Reporting Specialist with ARABIC Language

Location – London (22 Bishopsgate, City of London, London EC2N 4A)

Work Model – Hybrid.

We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with ARABIC Language!

Your Responsibilities would include delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience.

Responsibilities

• Deliver exceptional customer support for our maps service
• Analyze and report map data to ensure precision and quality
• Collaborate with a global team to improve user experience

Requirements

• Must have good oral & written communication skills and the ability to read, write, & speak fluent English and Arabic language.
• English fluency is a requirement as all tools, communication, documentation, training, and work are in English.
• English language skill of candidate are assessed using Apple provided Comms assessment.
• Setup, configure and maintain devices for editing, testing, and documentation as per instructions provided by Apple.
• Communicate and update Apple manager on status of assigned tasks.
• Liaise with other support groups in Apple.
• Graduation/15 years of education is minimum qualification requirement.
• Interest in Apple products and/or mapping (preferred but not required).
• Mac OS X experience preferred.

Ideal Candidate Should Have

• 2+ years technical support or other problem-solving experience required.
• Skilled researcher and comfortable using a variety of online sources.
• Keen attention to detail and self-motivated.
• Customer service background (Communications team) preferred, but not necessary.
• Perform information validation by calling if required.
• QGIS skills would be an advantage.
• Able to maintain positive attitude and attention to detail when performing repetitive tasks.
• Adaptable and able to learn new projects and processes.
• Can summarize information from different spoken and written sources.
• The ability to differentiate different types of meaning in complex situations, i.e., direct communications with our customers.
• Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools).

We Offer

• Competitive compensation
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities

About the Company

About Cognizant:

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.

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