Middle Business Analyst

About the Position

At Suntech Innovation, we specialize in product R&D for the iGaming market. Our mission is to pioneer advanced cutting-edge platforms that redefine user engagement and elevate the global interactive gaming ecosystem.

We are seeking a Middle Business Analyst to support the design, development, and continuous evolution of our sports-game-oriented SaaS platform. Working closely with the Product team, you will play a key role in translating business needs into clear functional requirements, ensuring development teams have complete, accurate, and actionable specifications.

Responsibilities

• Support the Product Owner in backlog refinement, requirement analysis, and feature planning.
• Elicit, analyze, document, and validate business and functional requirements through collaboration with stakeholders.
• Translate business needs into detailed functional specifications, user stories, acceptance criteria, process flows, and wireframes where appropriate.
• Collaborate with Product Designers and Engineering teams to ensure shared understanding of requirements and expected user experience.
• Analyze existing systems, business processes, APIs, and third-party integrations to identify impacts, dependencies, and implementation considerations.
• Support the Product Owner during feature discovery, solution design, estimation, and sprint planning activities.
• Work closely with QA teams to ensure requirements are testable, complete, and aligned with acceptance criteria.
• Assist during UAT, validating delivered functionality against documented requirements and business expectations.
• Document business processes, workflows, decision logic, and system behavior using appropriate modelling techniques.
• Facilitate requirement workshops and clarification sessions with business, commercial, operational, compliance, and technical stakeholders.
• Perform impact analysis for product changes, enhancements, and integration requests.
• Identify requirement gaps, inconsistencies, and risks early, proposing practical solutions to support successful delivery.
• Maintain high-quality documentation within Confluence and ensure backlog items remain current throughout the delivery lifecycle.
• Contribute to continuous improvement of business analysis standards, templates, documentation quality, and delivery processes.

Requirements

• 3+ years of Business Analysis or equivalent role experience within software product development.
• Bachelor's degree in Business, Technology, Information Systems, Computer Science, or a related discipline.
• Solid understanding of API integrations, system dependencies, and cross-platform data flows.
• Hands-on experience writing user stories, acceptance criteria, business rules, workflows, and technical specifications (functional & non-functional).
• Strong understanding of Agile methodologies, SAFe framework, and Continuous Delivery practices.
• Experience using JIRA and Confluence for backlog management and documentation.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to communicate effectively with both business stakeholders and technical teams.
• Experience working within cross-functional Agile teams.
• Ability to manage multiple initiatives and changing priorities in a fast-paced environment.
• Strong verbal and written English communication skills.

Nice to Have

• Experience within the iGaming, Sportsbook, Casino, or B2B SaaS industry.
• Understanding of microservices architecture and distributed systems from a business analysis perspective.
• Experience analyzing REST/SOAP APIs, authentication mechanisms, webhooks, and integration workflows.
• Familiarity with API documentation, JSON, and request/response payloads.
• Experience working with SQL (MySQL/PostgreSQL) for data validation and analysis.
• Knowledge of UML, BPMN, sequence diagrams, and process modelling techniques.
• Familiarity with integration testing, UAT, release management, and production support activities.
• Basic understanding of AI, data analytics, and personalization features within digital products.

We Offer

• Competitive salary and Bonuses.
• Professional growth.
• Medical insurance.
• Wellbeing program.
• English courses.
• Team of motivated professionals.

About the Company

At Suntech Innovation, we specialize in product R&D for the iGaming market. Our mission is to pioneer advanced cutting-edge platforms that redefine user engagement and elevate the global interactive gaming ecosystem.

The product is built on a modern technology stack, with teams dedicated to driving long-term growth, stability, and innovation within a mature Agile environment and a strong engineering culture.