Middle Business Analyst

About the Position

We are looking for a Middle Business Analyst to lead the full cycle of work with requirements for individual products in Ukraine. This role involves analyzing government processes and regulations, setting tasks, developing and accepting results, and providing consultations on improving digital products.

Responsibilities

• Analyze existing business processes, best practices, and EU standards.
• Research the regulatory framework and incorporate it into technical requirements.
• Formulate technical tasks and specifications for development.
• Support the development team from idea to implementation.
• Communicate with customer representatives to collect requirements.
• Participate in the development of regulatory acts for digital transformation.
• Conduct presentations, demos, coordination meetings, and analytical and methodological support.
• Prepare, clarify, and update functional, business, and technical requirements.
• Perform testing, preliminary, and acceptance tests of software.
• Develop programs, methods, and test protocols.
• Develop and support design, technical, and operational documentation.
• Provide design and user support for digital products.
• Implement software solutions and offer consulting support to users.
• Provide consultations within the framework of warranty support for software.

Requirements

• 3+ years of experience in business/systems analytics.
• Experience with CRM/ERP/ICS (information consultation system).
• Knowledge of SDLC, experience in IT projects.
• Confident writing of technical requirements and setting development tasks.
• Knowledge of BPMN 2.0, UML.
• Ability to work with documentation and communicate with various stakeholders.
• Experience with Jira, Confluence.
• Experience in modeling BPMN, UML, and ERD diagrams.
• Understanding of the principles of building IT solution architecture.
• Passing a polygraph before starting work.

Nice to Have

• Experience in the public sector.
• Experience in interacting with government agencies.
• Knowledge of electronic tools – KEP, Diya, etc.
• Technical background (development, testing, DevOps, etc.).
• Understanding of APIs, experience with web services.
• Experience in process reengineering.
• Knowledge of modeling tools (Cawemo, Figma, Axure).

We Offer

• Competitive salary.
• Remote work options.
• Professional growth opportunities.
• A supportive and inclusive work environment.

About the Company

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.