Middle-Strong / Senior Technical Business Analyst

About the Position

We are seeking a highly skilled Technical Business Analyst with Magento expertise to join our dynamic Ecommerce agency team. The ideal candidate will have a strong technical background coupled with extensive experience in e-commerce platforms, with Magento expertise being a priority. Additionally, the candidate should possess exceptional communication and organizational skills, along with a solid understanding of business analysis theory and processes. Experience in conducting discovery phases for projects is beneficial.

Responsibilities

• Plan and conduct requirements-gathering sessions, meetings, and presentations to capture detailed business needs and system requirements effectively.
• Lead review sessions for finalized business and functional requirements with key stakeholders to ensure alignment and secure approval.
• Conduct backlog reviews and clarifications before and after sprint planning to keep priorities clear, support sprint goals, and ensure a well-organized workflow.
• Build and maintain strong working relationships with business units and support functions, developing a deep understanding of their needs and challenges.
• Collaborate with development and testing teams to provide subject matter expertise, leverage out-of-the-box functionality wherever possible, and assist in troubleshooting and issue resolution.
• Leverage strong experience in system integrations to support seamless data and process flows between systems.
• Contribute to designing and refining workflows, offering expert insight into creating efficient workflow processes.
• Oversee the Jira ticketing system, addressing incidents and requests from end-users by analyzing them and either providing a direct resolution or escalating them to other IT teams as needed.
• Assist in UAT execution, working closely with business leads and project managers to confirm that solutions meet expectations and to obtain final signoff.

Requirements

• 3+ years of experience on the same position.
• Technical background with experience in code development, testing, or a science education.
• Proficiency in analyzing complex business problems and translating them into technical requirements.
• Experience with e-commerce platforms, with a focus on Magento.
• Strong communication and organization skills.
• Good knowledge of business analysis theory and processes, including backlog management, requirements documentation lifecycle, BPML, and UML.
• Upper-Intermediate level of English.

We Offer

• Supportive atmosphere and no micromanagement.
• Challenging projects from all over the world.
• Ability to apply your experience and knowledge in the most efficient way.
• Ability to implement your brave ideas and improve processes.
• Great opportunities for professional and career growth (you can choose whether to switch to a new profession, or grow to Delivery manager/director of the branch in the future).
• A team of motivated project managers who will provide feedback and support.
• Education in and outside the company.
• Sick leave and regular vacation.
• Ability to work remotely.
• Medical insurance.

Locations

• Chernivtsi, Ukraine
• Ternopil, Ukraine
• Khmelnitsky, Ukraine
• Remote

Interested in this Role?

Send us your CV by filling out the form below, and we'll get back to you soon!

Maryna Moroz

Head of HR

Contacts

+1 (512) 539-0265

[email protected]