Operations Engineer - Apprentice

About the Position

Join Netcompany as an Entry-level Cloud Operations Engineer to support cloud infrastructure services and gain practical experience in cloud engineering.

As part of our Cloud Operations Team, you will monitor, support, and troubleshoot cloud infrastructure services to ensure optimal performance and reliability for our clients. Working directly with seasoned engineers, you'll gain practical experience across leading cloud platforms while building the technical foundation required for a successful career in cloud engineering.

You will train across multiple industry-leading cloud platforms (including AWS and Azure) alongside supporting technologies. Working directly with seasoned engineers on real-world infrastructure, you will build a highly versatile toolkit and gain the practical experience needed to progress in your career.

Based in a brand-new purpose-built facility in Leeds city centre, you will join a forward-thinking organisation that prioritises your personal development.

Responsibilities

• Monitor, support, and troubleshoot cloud infrastructure services
• Work directly with seasoned engineers on real-world infrastructure
• Gain practical experience across leading cloud platforms (AWS, Azure, etc.)
• Build a highly versatile toolkit

Requirements

• Enthusiasm to continuously learn and take the initiative
• Strong troubleshooting skills and ability to solve complex problems
• Effective communication skills and ability to work collaboratively
• Ability to estimate work and produce deliverables on time
• Ability to plan, organise, and accurately report issues and task progress
• Ability to identify areas for personal development
• Willingness to do UK-based travel for projects
• Right to work in the UK
• Ability to achieve a UK Security Clearance

Nice to Have

• Experience of working on critical systems
• Experience with Alert Monitoring and Event Management
• Availability to join a 24/7 support rota (Depending on the customer delivery)

We Offer

• Hybrid working model with some flexible working
• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development
• A range of retail discounts to enhance your lifestyle
• Access to our Employee Resource Groups

About the Company

We pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at [email protected] for assistance.

Workplace

Leeds, United Kingdom