Operations team leader MFC Spain
Nice to have's
Job description
About the Position
Operations team leader MFC Spain
Barcelona, Spain
Full-time
About the Role
At Glovo, part of the Delivery Hero Group, we are the world’s pioneering local delivery platform, committed to delivering an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
We are looking for an Operations team leader for our MFC in Barcelona, Spain. You will take full ownership of a BCN Micro-Fulfilment Center, transforming complex supply chain and store logistics into a flawless customer experience. You will build, mentor, and inspire a team of ~30 Front Line Employees and Leads while fostering a culture of continuous improvement through actionable data analysis.
Responsibilities
- Be the owner of part of the MFCs ES OKRs.
- Manage one MFC in Barcelona (around 30 employees in charge).
- Manage a team of Pickers and Couriers. Hire, train, and mentor all Team Members.
- Continuously facilitate analysis and dashboards to give visibility on the performance of the main operational KPIs.
- Develop the MFC business model with a 360º mindset.
- Coordinate all the operations of the MFC, both on the Logistics side and the Store.
- Work with a cross-functional team (Operations, CatMan, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution.
- Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.
Requirements
- Minimum of 3+ years of experience in fast-paced environments (Logistics, operations, Supply, etc.).
- Ability and experience to manage large work teams and lead changes.
- A data-driven mentality: taking decisions based on data and using good business judgment when necessary.
- Good judgment but owning up to your mistakes.
- Ability to find smart and elegant solutions to complex, multi-disciplinary problems.
- Highly agile and thrive in ambiguous environments.
- Respectful, kind, and fair. All of your reports speak highly of you as a manager and leader.
- Ambition that makes some people think you're crazy while inspiring others.
- Natural bias for action, always pushing for things to happen, and objective and deadline-oriented.
- Great communication skills, and ability to engage internal and external stakeholders. English communication is a must.
- Empathetic, inclusive, and curious attitude.
Nice to Have
- Experience in logistics and operations.
- Advanced proficiency in English.
We Offer
- Competitive salary
- Opportunity to work in a dynamic and innovative environment
- Professional growth and development opportunities
- Inclusive and diverse workplace
About the Company
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences.
We thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram, check out our LinkedIn, and visit our website!
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Київ, Львів, Дніпро