Partner Operations Supervisor

About the Position

Partner Operations Supervisor, Remote

An international fast-growing technology company is seeking a Partner Operations Supervisor to join their team. In this role, you will be responsible for establishing excellent relationships with company partners through consistent and proactive communication, identifying their needs, and building engagement.

Responsibilities

• Establish excellent relationships with company partners through consistent and proactive communication, identifying their needs, and building engagement (partner’s meetings and business reviews).
• Perform analysis to come up with insights to help improve partners' performance and decrease preparation time, acceptance time, waiting time, and bad rating.
• Develop and oversee relationships with partners performing alongside account managers to ensure top-level service provided to the clients.
• Bring important insights and cooperate with relevant stakeholders to drive important changes which can make partner operations more efficient.
• Work alongside and communicate effectively with all other teams involved.

Requirements

• Strong analytical skills: you enjoy deep diving into problems to find the root cause.
• High level of ownership: independent and not afraid to take responsibility.
• Data-driven mindset: KPI, OKR are not just letters for you.
• Brilliant communication and interpersonal skills.
• Project management skills, highly organized, and detail-oriented.
• An empathetic, inclusive, and curious attitude.
• Google Spreadsheets/Excel proficiency.
• Professional English.

Nice to Have

• Looker experience.

We Offer

• Competitive salary – discussed individually and depends on the competencies of the candidate.
• An enticing equity plan that lets the employee own a piece of the action.
• Health insurance.
• Discounted gym memberships.
• Enhanced parental leave.
• Online therapy and wellbeing benefits.

About the Company

You can apply for a vacancy by clicking the "Submit Your Resume" button or send your resume to [email protected] with the subject "Partner Operations Supervisor, Remote".

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