Partner Relationship Manager - Colombia

About the Position

Partner Relationship Manager - Colombia

At Exness, we are not just a leading trading broker-we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide.

Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.

Why this Role Matters

To drive business growth by identifying, acquiring, and onboarding high-potential partners while also managing, nurturing, and retaining existing high-value partners. This role focuses on building long-term, profitable relationships, maximizing partner performance, and ensuring high levels of satisfaction, engagement, and revenue contribution.

The role is based in our Uruguay Office. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

Responsibilities

Partner Acquisition & Business Development

• Proactively identify and target new external partners through channels
• Pitch partnership models and negotiate agreements aligned with company objectives
• Build and maintain a strong pipeline of potential partners to ensure continuous acquisition
• Develop tailored proposals and business cases to secure high-value partnerships
• Handle partner registrations, IB (Introducing Broker) applications, and onboarding processes
• Collaborate with marketing and product teams to execute partner acquisition campaigns and initiatives
• Monitor industry trends to identify new opportunities and competitive threats

Partner Management & Retention

• Act as the primary point of contact for high-value partners, ensuring timely and effective communication
• Manage day-to-day partner support, including account queries, documentation, reporting, and administrative tasks
• Build and maintain strong, long-term relationships through regular engagement and personalized service
• Monitor partner performance and key business metrics to identify growth, uplift, and reactivation opportunities
• Implement churn prevention strategies based on partner behavior and predefined triggers
• Troubleshoot and resolve partner issues, coordinating with Customer Support and internal teams as needed
• Ensure seamless operational support and timely resolution of partner concerns

Performance Tracking & Reporting

• Maintain accurate records of partner activities, leads, and conversions in CRM systems
• Track acquisition, retention, and engagement KPIs
• Prepare periodic reports on partner performance, risks, and growth opportunities

Requirements

• Bachelor’s degree in a business-related field
• Investment license and/or financial certifications (highly regarded)
• Minimum 3 years of experience in a customer-facing role preferably business development, sales, account management, etc.
• Strong knowledge of financial markets, trading, and investing
• Solid understanding of technical and fundamental analysis
• Expertise in Stock and FOREX trading
• Experience using CRM and reporting tools such as Salesforce and Tableau
• Ability to track, analyze, and report on KPIs and performance metrics
• Strong commercial acumen and business development mindset
• Excellent convincing, negotiation, and influencing skills
• Persistence and strong critical thinking abilities
• Sales-driven mindset with motivation to achieve targets
• Ability to work effectively in a fast-paced environment
• Strong multitasking skills with attention to detail and deadlines
• Ability to work both independently and as part of a team
• Willingness to travel for business purposes
• Native Spanish and advanced English

We Offer

• Competitive salary and performance bonus
• Full relocation support for you and your family - flights, housing, visas, and legal assistance included
• Top-tier health insurance with full family coverage - medical, dental, vision, mental health - plus life insurance for peace of mind
• Unlimited learning opportunities: external courses, English lessons, career and leadership development
• Education allowance covering school and kindergarten fees
• 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
• Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
• “Get to know Team” trips - meet colleagues across our global hubs, along with company-wide offsites that raise the bar
• Employee share scheme - grow with us
• Exclusive discount program
• Meal and transport allowance
• Free gym membership and monthly wellness allowance for your sport or fitness of choice

What Your Journey Looks Like

• Intro call with Recruiter (45 minutes)
• English check (if needed)
• Capability Test (written and verbal) (90 minutes)
• HM Interview (45 minutes)
• Take Home Test
• Final interview (45 minutes)

What It's Like Here

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Sounds like you? Apply.

Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.

At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.