Payment Data Analyst

About the Position

SharksCode - українська IT-компанія, яка спеціалізується на розробці високотехнологічних програмних рішень і платформ у B2B, зокрема у сфері iGaming.

Шукаємо досвідченого Payment Data Analyst, який стане ключовим партнером для платіжної команди. Це роль для фахівця, який глибоко розуміє платіжну інфраструктуру, вміє знаходити точки втрат у конверсії, контролює якість транзакційних даних і перетворює їх на конкретні рішення для оптимізації платежів.

Responsibilities

• Reports, Analytics, and Monitoring

  • Preparation and development of reports on deposits, withdrawals, brands, countries, acquiring banks, and payment methods.
  • Creation of new reports, dashboards, and samples for quick data analysis and support of related teams.
  • Monitoring key payment metrics and identifying anomalies in the payment infrastructure.
  • Configuration and maintenance of the alert system for critical changes in payment indicators and the work of acquirers.

• Payment Optimization

  • Analysis of deposit and withdrawal conversions at all stages of the payment funnel.
  • Analysis of reasons for declines and the effectiveness of acquiring banks, payment methods, and routes.
  • Analysis of fees and processing costs.
  • Preparation of recommendations for increasing conversion and optimizing payment processes.

• Reconciliation

  • Support and improvement of data reconciliation logic between projects and banks.
  • Search and analysis of transaction discrepancies.
  • Control of incomplete, lost, and duplicate payments.

Requirements

• 3+ years of experience in data analytics, preferably in iGaming, Fintech, or eCommerce with a focus on payment processes.
• Deep understanding of the payment ecosystem: acquiring, PSP, payment methods, routing, chargebacks, reconciliation.
• Proficiency in SQL (Spark/Athena/BigQuery/Redshift, etc.) - working with large volumes of transactional data.
• Experience with Power BI or similar tools: creating interactive dashboards for payment teams.
• Understanding of key payment metrics: Approval Rate, Decline Rate, Chargeback Rate, deposit/withdrawal conversion, processing cost.
• Experience in building and maintaining payment indicator alerting and monitoring systems.
• Experience in data reconciliation: identifying discrepancies between internal systems and bank reports.
• Ability to verify the quality and reliability of transactional data, identify anomalies and duplicates.
• Skills in formulating clear recommendations and communicating them to a non-technical audience.

Nice to Have

• Experience in iGaming / Fintech with a deep understanding of payment processing.
• Knowledge of Python or R for automation of analysis and building anomaly detection models.
• Experience with Databricks, Redshift, Snowflake, or other cloud analytics platforms.
• Experience in building ETL/ELT pipelines for transactional data.
• Understanding of fraud detection and risk analysis principles in payments.
• Experience with payment provider APIs and interpretation of their reports.
• Understanding of the principles of building analytical Data Marts and semantic layers.

We Offer

🌴 24 paid vacation days, 14 sick days, and 5 days off.

⏰ Flexible start time of the workday – from 9:00 to 11:00.

🏥 Medical insurance.

🐶 Office in the center of Kyiv, where your pet is always welcome – we are pets friendly.

💆 Lounge area in the office to switch off from tasks.

🎾 Padel tennis, football, and training on the field for those who love active leisure.

📚 Training compensation, internal meetups and workshops, and access to the corporate LMS with courses.

🎁 Corporate currency that can be exchanged for merchandise, gifts, or additional benefits.

About the Company

SharksCode is a Ukrainian IT company specializing in the development of high-tech software solutions and platforms in B2B, particularly in the iGaming sector.