People Operations and Payroll Assistant

About the Position

People Operations and Payroll Assistant

Join the team behind the employee experience at SumUp 🚀

At SumUp, our People Operations & Payroll team makes sure every employee has a smooth experience throughout their journey with us - from their first day to their latest promotion, and everything in between.

As SumUp has grown, so has our team in Spain: we've scaled from around 40 employees to more than 400 in just a few years, and we're looking for a curious and motivated Working Student to grow with us.

If you're interested in HR, payroll, operations, or simply want to understand how people processes work in a fast-growing fintech, this is an opportunity to gain hands-on experience and make a real impact from day one.

Why this role? 💡

You'll work alongside experienced People Operations and Payroll professionals, gain exposure to the full employee lifecycle, and develop practical skills that will set you up for a career in HR, Operations, Payroll, or People Analytics.

You'll learn how a global fintech supports hundreds of employees, manages payroll operations, and continuously improves the employee experience.

Responsibilities

📊 Support payroll operations

• Help prepare and validate payroll data for monthly payroll cycles
• Support communication with our external payroll provider
• Help keep payroll records accurate and up to date
• Spot discrepancies and help resolve them quickly

📄 Support the employee journey

• Prepare employment contracts and employee documentation
• Support onboarding, contract changes, and offboarding activities
• Assist with benefits administration and employee records

💬 Help employees get the support they need

• Respond to employee questions via our ticketing system and email
• Ensure requests are handled quickly and nothing falls through the cracks
• Contribute to creating a great employee experience

⚙️ Improve processes and keep things running smoothly

• Maintain employee data across our HR systems
• Update reports and trackers
• Help improve processes and reduce manual work
• Support the team with documentation and operational projects

Requirements

• Currently enrolled in a Spanish university and studying HR, Business Administration, Economics, or a related field
• Fluent in Spanish and English
• Enjoy being organized and paying attention to the details
• Comfortable working with data and spreadsheets (Excel skills are a big plus!)
• Curious, proactive, and eager to learn
• Comfortable handling confidential information responsibly
• Enjoy helping others and working as part of a team

Nice to Have

• Previous experience or studies related to HR, payroll, or people operations
• An interest in payroll, HR systems, or process improvement
• Experience using AI tools such as ChatGPT to work smarter and automate repetitive tasks

We Offer

• Real ownership and meaningful responsibilities from day one
• Exposure to HR and payroll operations in an international fintech
• The opportunity to learn from experienced People professionals
• A chance to build skills that will open doors across HR, Operations, and Business functions
• The experience of supporting a team that's helping shape the employee experience for hundreds of people across Southern Europe

About the Company

Why SumUp?

🌎 Work with a truly global, multicultural team from our Barcelona office.

🌈 Be part of a workplace that values diversity and inclusion, where every perspective is respected.

❤️ Access our Employee Assistance Programme for mental health guidance and support when you need it.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.