Pharmacy Technician – Bilingual (English/Spanish)

About the Position

Bilingual Pharmacy Technician (English/Spanish)

El Paso, Texas | On-Site | Full-Time

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About the Company

NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.

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Responsibilities

Prescription Processing & Patient Service

• Assist the pharmacist with serving patients and maintaining the pharmacy department.
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.

Operations & Compliance

• Sort, stock, label medication, and monitor inventory.
• Undertake administrative tasks (e.g., record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Maintain current HIPAA, HITECH, and FWA credentialing.
• Assist the pharmacist with clinical and non-clinical operations; document and report quality issues appropriately.
• Package orders per policies and procedures.
• Coordinate medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming calls for prescription orders, refills, and make outgoing follow-up calls; triage and escalate as needed.

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Requirements

• At least one year of proven experience as a pharmacy technician.
• Certified Pharmacy Technician (CPhT) certification, if required in the state of practice.
• Knowledge of medication and dosage calculations, pharmacy law, and medical terminology.
• Excellent communication and customer service skills.
• Outstanding organizational skills; reliable with a keen eye for detail.
• Successful completion of a pharmacy technician program, if required in the state of practice.
• Fluent bilingual proficiency in English and Spanish (required).

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We Offer

• On-site work environment within a Federally Qualified Health Center
• Monday–Friday work hours; no nights, no weekends, closed most federal holidays
• Competitive compensation
• Competitive PTO
• Medical, dental, vision
• 401(k) with match
• Life and disability coverage
• Employee Assistance Program
• Mission-driven team

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About the Company

NuvemRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

NuvemRx is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us at [email protected].