Tech Stack
Communication
Job Description, Responsibilities & Requirements
Description language:
About the Position
PM Assistant (Non-IT)
Join our dynamic team as a PM Assistant (Non-IT) to manage translation orders, coordinate with customers, and implement process improvements.
About the Company
devabit is something more than an ordinary software development company. Behind this title, there is a whole universe of funny office moments and exceptional individuals. Would you like to unveil the true devabit and see what it is really like to be a part of #devabitfamily? Then, read on to see our company through the eyes of our coworkers. Let's explore it together!
Responsibilities
- Manage translation orders in line with customer requirements and company standards.
- Coordinate closely with customers and internal teams.
- Identify and implement process improvements.
- Organize, oversee, and monitor workflows and project timelines.
- Track key Service Delivery KPIs, including deadlines, productivity, and customer complaints.
- Build and maintain strong client relationships, ensuring high levels of customer satisfaction.
- Communicate effectively in English, both written and spoken.
Requirements
- English level: B2 (Upper-Intermediate) and above.
- Strong communication and interpersonal skills.
- Ability to prioritize tasks, manage workload efficiently, and adapt to a fast-paced environment.
- Proactive, detail-oriented, highly organized, and capable of working under tight deadlines while staying calm under pressure.
- Experience in managing customer relationships, including handling complaints will be a plus.
We Offer
- Challenging work in a developing company.
- Exciting projects involving the latest technologies.
- Professional skills development.
- Friendly, modern, and comfortable office.
- 15 working days of vacation and 10 sick leaves per year.
- English lessons.
- Company outings and team building.
Contact
Recruiter Contacts: