PM/BA

About the Position

CRMiUM is a company actively developing the Zoho Community in Ukraine and CIS (Commonwealth of Independent States) countries. The company has 11 years of experience in the implementation of CRM-systems in various business areas: education, banking, small businesses in different branches. The implementation technology includes a deep understanding of the customer’s business processes, development of the implementation concept and the CRM roadmap for future growth. Such method provides shorter implementation terms, reduced payments and increased customer`s satisfaction.

We are looking for a proactive and positive PM/Analytic, who has strong analytical skills.

Locations

• Kyiv, Ukraine (Remote work available)

Responsibilities

• Collect requirements from the client
• Setting up the system by the “admin panel”
• Setting tasks for developers
• Estimation of the budget and terms of projects

Required Skills

• 2+ years of experience in implementing CRM systems (Bitrix24, Zoho, Odoo, Creatio or other analogs)
• Understanding of business processes and the skill of improving processes using IT solutions
• Technical background at the level of understanding:
  • How web applications work
  • Principles of database design
  • Understanding the basic principles of programming (for the correct setting of tasks for developers)
• Ability to “service” communicate with the customer!
• English – strong upper (with experience of communicating with English-speaking clients)

We Offer

• Remote work
• Good salary with the ability to influence your income
• Long-term cooperation

About the Company

CRMiUM has 11 years of experience in the implementation of CRM-systems in various business areas: education, banking, small businesses in different branches. The implementation technology includes a deep understanding of the customer’s business processes, development of the implementation concept and the CRM roadmap for future growth. Such method provides shorter implementation terms, reduced payments and increased customer`s satisfaction.

Contact Information

Send your CVs to Nastunya or [email protected]

Zhanna Kapitsa

Phone: +380 50 541 82 47

Telegram-chat: @ZhannaKapitsa

Email: [email protected]