PM/BA
Primary stack
Nice to have's
Job description
About the Position
CRMiUM is a company actively developing the Zoho Community in Ukraine and CIS (Commonwealth of Independent States) countries. The company has 11 years of experience in the implementation of CRM-systems in various business areas: education, banking, small businesses in different branches. The implementation technology includes a deep understanding of the customer’s business processes, development of the implementation concept, and the CRM roadmap for future growth. Such method provides shorter implementation terms, reduced payments, and increased customer satisfaction.
We are looking for a proactive and positive PM/Analytic, who has strong analytical skills.
Locations
- Kyiv, Ukraine (Remote work available)
Responsibilities
- Collect requirements from the client
- Setting up the system by the “admin panel”
- Setting tasks for developers
- Estimation of the budget and terms of projects
Required Skills
- 2+ years of experience in implementing CRM systems (Bitrix24, Zoho, Odoo, Creatio or other analogs)
- Understanding of business processes and the skill of improving processes using IT solutions
- Technical background at the level of understanding:
- How web applications work
- Principles of database design
- Understanding the basic principles of programming (for the correct setting of tasks for developers)
- Ability to “service” communicate with the customer!
- English – strong upper (with experience of communicating with English-speaking clients)
Nice to Have
- Experience with other CRM systems
We Offer
- Remote work
- Good salary with the ability to influence your income
- Long-term cooperation
About the Company
CRMiUM is a company with 11 years of experience in the implementation of CRM-systems in various business areas: education, banking, small businesses in different branches. The implementation technology includes a deep understanding of the customer’s business processes, development of the implementation concept, and the CRM roadmap for future growth.
Contact Us
Send your CVs to Nastunya or [email protected]
Zhanna Kapitsa
Phone: +380 50 541 82 47
Telegram-chat: @ZhannaKapitsa
Email: [email protected]
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