Job Description, Responsibilities & Requirements
About the Position
Pre-Sales Engineer Latin America
Location: Bogota, Colombia
Employment Type: Full-time, Remote
About the Company
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe. With over 4.5 million end users and 330K PRO users in more than 180 countries worldwide, Ajax Systems offers end-to-end solutions for protecting homes and businesses of any scale. The company employs 5,000 specialists and has production facilities in Ukraine, Turkey, and Vietnam. Ajax Systems is recognized for its resilience and innovation, having won prestigious awards and being featured at major industry exhibitions.
Responsibilities
- Provide technical guidance to company partners throughout all stages of cooperation.
- Design, validate, and implement technical solutions aligned with customer needs and defined business objectives.
- Work closely with Sales, R&D, Support, QA, BA, and Product Management teams to resolve technical challenges and align on solutions.
- Prepare and deliver technical presentations, product demonstrations, seminars, webinars, and training sessions for partners and internal teams.
- Build and maintain long-term relationships with key partners, acting as a trusted technical advisor.
- Actively participate in beta testing of new products and services, providing expert feedback to refine and improve solutions.
- Support new product launches by ensuring technical readiness, partner enablement, and internal knowledge alignment.
- Conduct market research and competitive analysis to support solution positioning and product feedback.
- Represent Ajax Systems at industry conferences, exhibitions, and professional events.
Requirements
- Technical background with professional experience in alarm systems, video surveillance, access control, security, IT, telecommunications, or related industries.
- Languages: Fluent in English and Spanish.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly.
- Proven experience delivering presentations, webinars, and technical trainings to both technical and non-technical audiences.
- Ability to quickly learn and adopt new technical information, products, and technologies.
- Strong analytical skills, with the ability to assess customer requirements and propose optimal technical solutions.
- Ability to negotiate and confidently justify technical decisions to customers and internal stakeholders.
- Strong multitasking and prioritization skills in a fast-paced environment.
- Flexible and willing to travel for business trips, industry events, conferences, and trade shows.
We Offer
- The opportunity to work with one of the most recognized and innovative security manufacturers in the industry.
- Challenging and impactful work, offering continuous learning, career growth, and the chance to make a real difference.
- A fast-paced, dynamic environment that fosters creativity, critical thinking, and innovation.
- Competitive compensation package.
- Full coverage of business-related expenses.
Join Ajax Systems as a Pre-Sales Engineer in Latin America. Provide technical guidance, design solutions, and collaborate with teams to drive business growth.