Principal Solutions Engineer, Strategic

About the Position

We're seeking a Principal Solutions Engineer, Strategic to join our enterprise team, solving complex business problems with our products and solutions.

Responsibilities

• Partner with sales teams, partners, and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds
• Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms, and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross-product/solution expansion
• Investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
• Have a broad understanding of the full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
• Lead compelling value-based demonstrations, both standard and customized
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
• Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
• Help lead cross-functional teams to best support the customer and march toward the same goals
• Understand, track, and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn, develop, and refine your pre-sales and product, solution, and platform offering knowledge and sales processes and Atlassian products progress

Requirements

• 8+ years of experience interacting with Fortune 100 customers in a pre-sales capacity
• Excellent communication and strong presentation skills to multi-level senior audiences
• Heavy experience with the C-suite
• Unmatched agility to do what it takes to get the job done and rally the internal teams to do the same
• Creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions
• Equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences
• Love to learn and continuously grow and challenge yourself, open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and passionate about making customers and Atlassian successful

We Offer

• Competitive base pay ranging from $160,700 - $252,925 per year, depending on the geographic pay zone
• Benefits, bonuses, commissions, and equity
• Health and wellbeing resources
• Paid volunteer days
• And more! Visit go.atlassian.com/perksandbenefits to learn more

About the Company

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.