Print Production Representative

About the Position

We are seeking a dedicated Print Production Representative to join our Administration & Customer Service department. This role involves managing purchase requisitions, invoice reconciliation, and assisting with various office duties.

Responsibilities

• Utilize computer systems: SAP/Ariba, WBS, WCSS, EPIC, Google Sheets, and Microsoft Office.
• Review and process purchase requisitions, including receiving products, matching and approving invoices for payment, and assisting vendors throughout the order process.
• Purchase all job-related materials except paper, including cartons, cores, pallets, chipboard, atlas plates, and other production supplies.
• Receive materials and maintain carton inventory.
• Perform invoice reconciliation and general office duties such as phone calls, filing, email, and data entry.
• Assist managers and office employees with requests for supplies/materials.
• Assist with physical inventories of paper inventory, finished goods, raw materials, and fixed assets.
• Resolve purchasing issues with procurement specialists.
• Handle product claims, blocked invoices, and check requests.
• Assist with Xerox and Peak Printers repair calls and supplies.
• Generate yearly reports for Peak Printers and monthly invoices for Xerox.

Requirements

• HS Diploma or equivalent preferred with 2+ years of relevant customer service/administrative/operational support in manufacturing operations or office environment.
• Very good knowledge of general administrative/manufacturing operations procedures and job-specific processes.
• Ability to follow company policy and understand rules or regulations governing the work.
• Excellent knowledge of functional areas related to the job.
• Ability to consistently apply applicable policies, procedures, regulations, and program objectives.
• Working knowledge of systems such as MS Office, MAC, Google Suite, or other programs specific to the job.
• Excellent oral and written communication skills.
• Strong organizational skills with the ability to manage deadlines and prioritize workload.
• Ability to work weekends and holidays as needed.

We Offer

• Competitive salary range: $42,400 to $60,000/year.
• Comprehensive benefits package including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, and other voluntary supplemental insurance coverages.
• Parental leave, adoption assistance, tuition assistance, and employer/partner discounts.

About the Company

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

RRD is an Equal Opportunity Employer, including disability/veterans. We value innovation, authenticity, and integrity. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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