Product Delivery Manager (Mandarin Speaking)

About the Position

We are seeking a Product Delivery Manager (Mandarin Speaking) to join our team in Asia. You will be a vital part of the Product Delivery Group, reporting to the Director of Product Delivery, overseeing the entire product delivery process for new client onboardings in Asia. Your primary responsibilities include managing our delivery, prioritization, and product quality processes.

About Pronet Gaming

Gaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants, and challenges. That’s why the team at Pronet Gaming have been handpicked for their extensive B2C and B2B industry experience and local-market knowledge in the regions we serve – so that we can provide our clients with first-class service and guidance.

Since 1996, our approach to business has been centered around collaboration – working with our clients on a consultancy basis. Every member of our team is customer-focused and we’re committed to helping our operator clients achieve their specific strategic goals across global markets.

Responsibilities

• End-to-End Ownership: Own the end-to-end delivery process, ensuring timely and high-quality product delivery.
• Backlog Prioritization: Facilitate and prioritize the product backlog based on business value and stakeholder feedback.
• Go-Live Strategies, Progress Monitoring, and Risk Mitigation: Develop go-live strategies, identifying and mitigating risks and issues impacting delivery timelines and product quality. Monitor project progress, identify risks, and implement mitigation strategies.
• Change Management: Establish and maintain a robust change management process to handle modifications, updates, or additional requirements throughout the delivery lifecycle, ensuring minimal disruptions and smooth transitions.
• Stakeholder Collaboration: Facilitate effective communication between all relevant stakeholders, including business owners, IT Business Analysts, the PMO team, the development team, the account management team, and the customer support team.
• Best Practices Establishment: Establish and implement best practices within the product delivery process.
• Product Quality Assurance Oversight: Ensure comprehensive quality assurance processes are in place throughout the delivery lifecycle. Oversee activities to guarantee the product's functionality, performance, and security meet the defined standards.
• Regular Updates: Provide regular updates on project status, milestones, and potential roadblocks. While the PMO is expected to provide the general status to the company, as Delivery Managers, we'll take ownership of the project tracking.
• Documentation, Feedback, and Performance Metrics: Ensure all project documentation is up-to-date and accessible for future reference and audit purposes. Gather and incorporate stakeholder feedback to improve the delivery processes. Define and track key performance indicators to measure project success and drive continuous improvement.

Requirements

• Core Skills:

  • Product Delivery
  • Project Management
  • Stakeholder Collaboration
  • Change Management
  • Quality Assurance

• Soft Skills:

  • Effective Communication and Leadership: Excellent in language. Ability to convey ideas clearly and concisely to different audiences. Strong leadership skills to motivate and guide the team towards achieving delivery goals.
  • Emotional Intelligence: High emotional intelligence to manage interpersonal relationships judiciously and empathetically. Ability to remain resilient and focused under pressure, maintaining a positive attitude.
  • Collaboration and Time Management: Strong teamwork skills to work effectively with various departments and stakeholders. Exceptional time management skills to prioritize tasks and meet deadlines.
  • Adaptability: Keen attention to detail to ensure accuracy and quality in all aspects of the project. Ability to adapt to changing project requirements and handle unexpected challenges.

We Offer

• Opportunity to work with a leading iGaming solutions provider.
• Be part of a dedicated and customer-focused team.
• Competitive compensation package.
• Professional growth and development opportunities.

About the Company

Pronet Gaming is a leading provider of omni-channel turnkey platform solutions for gaming operators. With extensive experience in B2C and B2B markets, we are committed to delivering first-class service and guidance to our clients. Our team is made up of industry experts who are dedicated to helping our clients achieve their strategic goals across global markets.