Product Manager

Date: Jun 27, 2026

Company: Ingenico

Location: Sofia, BG, 1407

About the Position

Ingenico is the global leader in payments acceptance solutions. We are seeking an experienced Product Manager to serve as a Subject Matter Expert (SME) in device management, joining our product team as a trusted partner to help solve customer challenges in the B2B space. This role is critical for identifying market problems, validating customer needs, and ensuring these insights are translated into delivery. You will also support customers and our Sales Engineering team in solutioning for concrete use cases, leveraging deep product knowledge and strong analytical rigor.

Responsibilities

• Customer Problem Discovery

  • Engage directly with customers to uncover pain points and unmet needs.
  • Apply structured analysis to complex situations, ensuring clarity and actionable insights.

• Solutioning & Product Support

  • Collaborate with Sales Engineers to design solutions for customer-specific use cases.
  • Provide deep product expertise during pre-sales and post-sales engagements.

• Market & Use Case Analysis

  • Analyze trends and competitive offerings impacting device management.
  • Abstract findings into clear problem statements and strategic recommendations.

• Cross-Functional Collaboration

  • Work closely with Product Management and Delivery teams to prioritize and implement solutions.
  • Act as a bridge between customer requirements and technical execution.

• Thought Leadership

  • Represent the company as a subject matter expert in customer meetings, industry events, and internal workshops.

Requirements

• Key Competencies

  • Strong culture of ownership and excellence.
  • Analytical mindset with the ability to abstract complex problems into clear, strategic concepts while maintaining attention to detail across business and technical aspects.
  • Adaptable and effective in fast-paced, global environments.
  • Collaborative and open-minded, with strong interpersonal skills.

• Skills

  • Fluent in English with excellent written and verbal communication skills.
  • Strong technical background, capable of discussing high-level architectures and API-based products.
  • Solid knowledge of cloud computing and related technologies.

• Qualifications

  • 5+ years in Product Management or Solution Consulting in B2B technology.
  • Strong background in device management, payment ecosystems, or acquirer solutions is a plus.
  • Bachelor’s degree in Computer Science or Engineering. A business degree is a plus.

We Offer

• 25 days of paid annual leave
• Additional health insurance
• Annual performance bonus
• Re:benefit monthly budget for flexible perks
• Birthday benefit: 1 extra day off in your birthday month + 102.25 EUR added to your Re:benefit
• Volunteer Time Off
• Referral Bonus Program
• Parental Benefit: Extra support if you become a parent while at Ingenico
• Work-from-home opportunities after probation
• LinkedIn Learning platform access
• Corporate discounts
• Cozy office close to a subway station
• Fresh fruits and nuts in the office

About the Company

Ingenico is an equal opportunity employer and embraces diversity and inclusion. We do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn.

#LI-GB