Quality Assurance Engineer (Middle Level)

About the Position

Quality Assurance Engineer (Middle Level)

Amity Solutions is seeking a dedicated Quality Assurance Engineer (Middle Level) to join our team in Bangkok, Thailand. As a FULL_TIME employee, you will play a crucial role in ensuring the quality of our AI-based products, including chatbots, social, chat, and video apps.

Responsibilities

• Create test cases, test scripts, test scenarios, and quality metrics to track and test projects delivered to customers.
• Execute quality testing and activities of the projects.
• Create quality assurance standards and business processes.
• Follow industry quality and safety standards.
• Ensure test results meet customer expectations and demand.
• Create reports documenting errors and issues to be fixed.
• Explain and work with developers to fix defects.
• Lead team members and customers in testing projects.
• Maintain standards for reliability and performance of projects.
• Work closely with project managers, business analysts, and engineers to plan and create test cases.
• Test features as they’re constructed during the development cycle.
• Participate in meetings with the internal team and customers to ensure project functionality.
• Work closely with engineers and technical support to reproduce and retest bugs from customers.
• Report the status of regression and project quality to stakeholders.

Requirements

• At least 3-5 years of experience testing APIs, web, mobile applications, or console applications.
• Experience writing test cases.
• Good communication skills in Thai and English (both written and verbal).
• Experience in regression testing and releases.
• Familiarity with Waterfall and Agile methodologies and Scrum is a plus.
• Experience with SDKs, Chatbot, and understanding how to test functions is a plus.

We Offer

• Competitive salary and benefits.
• Opportunity to work in a dynamic and innovative environment.
• Professional development opportunities.
• Hybrid work location.

About the Company

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture.

Hundreds of enterprises, including government organizations and global companies, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

Explore more about us at: Amity Solutions

Your impact:

• Oversee project quality assurance for Amity's products.
• Be an expert in testing the functions of projects related to our products.
• Have extensive experience in analysis, strong problem-solving abilities, and the ability to manage projects.

Your team:

• Join the Professional Services Team, responsible for development projects for our customers.
• Collaborate with the project manager, business analyst, and developers to ensure project quality.
• Assist the team in improving project quality.

Apply now to be part of our innovative team at Amity Solutions!