Regional IT lead

About the Position

Regional IT Lead - Dar es Salaam

We are seeking a Regional IT Lead for Dar es Salaam to provide comprehensive IT support and services, including network services, hardware and software installations, troubleshooting, repair, and maintenance.

Responsibilities

Installation & Configuration

• Perform installation of hardware and software components in office computers and computerized devices.

Troubleshooting, Maintenance & Repair

• Ensure proper troubleshooting of office computers and computerized devices.
• Ensure proper maintenance and repair of hardware and software systems of computers and computerized devices.

Network and Systems Upgrading

• Upgrade computerized systems and networks to ensure proper functioning, compatibility, and security.

Networks and Computer Systems Evaluation

• Regularly evaluate office network systems and computers to ascertain their performance and any intervention required.
• Perform tests of network and computer systems to detect performance levels.

Terminals and Office Sites Monitoring

• Schedule a plan of daily survey of terminals and offices to check network, computers, and systems functioning.

Customer Support

• Provide support to staff and other members of the organization on computer-related technical assistance.

Advise on Technical Matters

• Provide proper advice to management on correct actions in improving network and computer functions.
• Provide correct technical advice to staff and the team on IT matters.

Documentation

• Prepare and maintain records of computers available in the offices and their specifications.
• Keep records of computer and computerized devices purchases.
• Keep records of computers and network systems repair and maintenance.

Reports

• Prepare and share daily, weekly, and monthly reports to management on IT functions in the company.

Training and Support

• Provide training and support to staff and other members of the organization on IT-related matters.

Health & Safety Compliance

• Ensure personal compliance with the OHS policies and requirements, including wearing safety PPE daily.
• Ensure that you know and adhere to all SHEQ policies and requirements.
• Report any breach of SHEQ policy or requirement to the SHEQ representative.
• Report any recommendations for improving SHEQ policies.
• Champion & drive a SHERQ culture in the working environment.

Adhere to Company Policies & Procedures

• Ensure you follow relevant company policies and procedures.

Others

• Perform any other duties as may be assigned by management.

Requirements

• Experience: 4 to 5 years of proven experience in IT support, systems administration, or network maintenance within the logistics, freight forwarding, or port/terminal operations industry.
• Education: Bachelor’s degree or Diploma in Information Technology, Computer Science, Computer Engineering, or a related field.
• Technical Proficiency: Strong expertise in diagnostic troubleshooting, LAN/WAN network setup, hardware maintenance, system evaluation, and IT asset tracking.
• Industry Knowledge: Demonstrated understanding of IT infrastructure requirements within terminal environments, field sites, and fast-paced supply chain operations.
• Soft Skills: Clear communication skills, a strong service mindset for staff training, and the ability to work independently across multiple locations.

We Offer

• Join Steinweg to ensure our services exceed client expectations. Apply now to become part of our dynamic team!

About the Company

Steinweg is a leading provider of integrated logistics solutions, committed to delivering excellence in every aspect of our operations. We value innovation, teamwork, and continuous improvement.

Interested?

Please send your CV to [email protected]