Renewals Specialist

About the Position

Empower Business Growth as Our Next Renewals Specialist!

Are you ready to drive retention and fuel customer success for an industry-leading technology provider? In this high-impact role, you will own the end-to-end renewal lifecycle, partnering across teams to secure win-win outcomes and elevate customer trust.

Responsibilities

• Responsible for cultivating, influencing, and securing account renewals while protecting and enhancing customer trust.
• Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal.
• Partner with internal resources such as Customer Success, Sales, Product Management, and Legal to develop customer-specific renewal strategies based on data-driven insights.
• Identify customer requirements early on, uncover roadblocks and demonstrate strong communication skills to drive the renewal to on-time closure.
• Adopt new initiatives and programs proactively.
• Monitor at-risk renewals/accounts and develop a plan of action.
• Meet or exceed quarterly and annual renewal goals.
• Prepare activity and forecast reports as requested.

Requirements

• Associate’s degree preferably majoring in Finance, Accounting, or Business, plus one to three years of experience in customer support, service and/or management, accounts receivable or equivalent experience.
• Sales and/or customer service experience.
• Background with sales processes, including quoting, billing, and contracts, is a plus.
• Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
• Basic Project Management skills/experience are a must.
• Ability to develop ongoing improvements and processes to enhance team performance.
• Ability to interface with C-Level executives and owners.
• Hands-on experience using CRM Salesforce

Nice to Have

• A bachelor’s degree in Finance, Accounting, or Business is desirable with an Enterprise software company.
• One to three years of experience working with software solutions for the construction industry.
• Solid understanding of order processing and coordinating with functional departments.
• Demonstrated experience in supporting a sales or financial-oriented organization.
• NetSuite experience.

We Offer

• Competitive salary range: $49,600.00–$68,300.00
• Comprehensive core benefits including Medical, Dental, Vision, Life, Disability, Time off plans, and retirement plans.
• Additional benefits such as tax savings plans for health, dependent care, and commuter expenses, Paid Parental Leave, and Employee Stock Purchase Plan.

About the Company

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic.

How to Apply

Please submit an online application for this position by clicking on one of the Apply buttons located in this posting.

For more information or to request an accommodation in connection with the application process, please contact [email protected].