Rider Senior Supervisor

About the Position

Rider Senior Supervisor

Ankara, Turkey

Yemeksepeti, a part of the Delivery Hero Group, the world's leading local delivery platform. Our mission is to provide a fast, easy, and wonderful experience right to your doorstep. We operate in approximately 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock index.

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Responsibilities

• Responsible for on-site 3PL and FL courier operations,
• Coordinate with central teams to monitor courier retention and compliance processes,
• Conduct on-site courier inspections,
• Organize working hours for couriers based on regional needs,
• Support finding couriers in regions based on courier needs,
• Monitor onboarding processes for couriers starting work in the region,
• Track and control courier equipment and inventory processes,
• Periodically monitor regional performance metrics and take action when necessary.

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Requirements

• Bachelor's degree from a university,
• Experienced in logistics field operations,
• Preferably with courier operations experience,
• Proficient in using Microsoft Office programs (especially Excel),
• Capable of planning and task tracking,
• High communication skills, persuasion, and problem-solving abilities,
• B class driver's license, preferably with SRC and Psychotechnical documents,
• Ability to adapt to flexible working hours and intense work pace,
• Residing in Ankara.

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We Offer

• A chance to crown your career at Yemeksepeti, Turkey's largest online package order platform, which has been training future managers and industry leaders for 20 years!
• Valuable information flows with employees of Delivery Hero companies in 43 countries around the world, numerous online training platforms accessible for your self-improvement
• Successful employees have the opportunity to develop their careers in different departments and acquire new skills based on their talents and opportunities over time
• A strong corporate culture, passionate colleagues running together towards the same goal, and a transparent management approach, prioritizing employee happiness!
• A pre-planned orientation program to best capture the Yemeksepeti spirit, get to know the brand from within, and always feel at home. Plus, a Buddy to support you during your first weeks!
• Enjoy your birthday every year with unlimited fun and parties, followed by a birthday leave the next day!
• Comprehensive supplementary health insurance that will never leave you halfway if you need it!
• The ever-smiling and highly communicative Yemeksepeti family!

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About the Company

Yemeksepeti, a leading local delivery platform, is part of the Delivery Hero Group, the world's leading local delivery platform. Our mission is to provide a fast, easy, and wonderful experience right to your doorstep. We operate in approximately 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock index.

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