Sales and Operations Administrator

About the Position

Being part of an international company with a strong presence across multiple markets means working in a dynamic environment where business operations, collaboration, and growth go hand in hand. Span is an IT company with a global reach, specializing in high-quality information systems design and management services, as well as technical support for customers worldwide.

We believe in the power of our people and are looking for a Sales and Operations Administrator to join our team in Baku, Azerbaijan, and play an important role in supporting our sales and operational activities while helping the business run smoothly and efficiently.

Responsibilities

• Manage the full invoicing and documentation cycle for goods and services, including preparation, receipt, issuance, tracking, and collection of signed closing documents.
• Coordinate with local and Corporate Finance and Accounting teams on invoicing, prepayments, billing, supplier approvals, customer adjustments, reconciliations, and reporting.
• Maintain and update contracts, customer information, and related records in the CRM system, ensuring data accuracy and completeness.
• Support the CEO, Enterprise Sales Lead, Key Account Managers, and Bid teams with commercial calculations, quotations, proposals, tenders, and supporting documentation.
• Coordinate with customers, vendors, distributors, and internal teams regarding commercial and operational matters, including required documentation, pricing information, order status, and supporting materials.
• Support import/export, logistics, and delivery-related documentation and follow up on relevant operational processes.
• Prepare regular and ad hoc sales, operational, and management reports.
• Support post-sales activities, including order follow-up, delivery coordination, customer acceptance, documentation, invoicing, and project closure.
• Ensure timely follow-up on outstanding documents, approvals, deadlines, and other operational actions.

Requirements

• Minimum 2 years of experience in sales operations, sales administration, commercial operations, or a similar administrative role.
• Good understanding of invoicing, financial documentation, and basic commercial processes.
• Experience working with CRM systems; knowledge of ERP or accounting systems would be an advantage.
• Proficiency in Microsoft Office, particularly Excel, Word, Outlook.
• Strong numerical, analytical, and problem-solving skills.
• Excellent organizational and time-management skills, with strong attention to detail.
• Ability to manage multiple tasks and priorities while meeting deadlines.
• Strong communication and interpersonal skills and the ability to work effectively with customers, vendors, and internal teams.
• Ability to work independently as well as collaboratively within a team.
• Upper Intermediate or above knowledge of Azerbaijani, Russian, and English.
• Experience in the IT, technology, systems integration, distribution, or B2B environment.
• Experience supporting tenders, bids, quotations, and commercial proposals.
• Familiarity with purchase orders, sales orders, import/export documentation, logistics, and post-sales processes.

We Offer

• Competitive salary according to your experience
• A team of top experts and outstanding support and synergy of the entire organization
• The environment and culture that promotes personal and team development
• International experience – opportunities to participate in international projects and work with international customers as a part of an international organization
• Employee growth and professional development
• Gold+ health insurance
• Mobile phone reimbursement

About the Company

Span is an IT company with a global reach, specializing in high-quality information systems design and management services, as well as technical support for customers worldwide.