Sales Development Executive

Madison Heights, MI, United States

About the Position

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. We offer the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Plant: EGT Printing Solutions

We are seeking a dynamic Sales Development Executive to join our team in Madison Heights, MI. This role involves promoting and selling our products and services in Commercial Print, Packaging, Labels, and Direct Mail to achieve significant sales targets. You will be responsible for generating revenue through the creation of sales leads, initiating prospect calls, and establishing ongoing rapport with existing and potential customers.

Responsibilities

• Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization.
• Assess customer needs and suggest appropriate products and services.
• Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
• Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
• Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
• Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met.
• Coach and mentor less experienced sales representatives to achieve their sales targets.
• Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed.
• Partners with internal resources to execute targeted deliverables within a timely manner.
• Provide extraordinary internal and external customer service throughout the sales process.
• Forecast accurately and maintain the system of record in Salesforce.com.
• Performs other related duties and participates in special projects as assigned.

Requirements

• Bachelor's degree in a discipline related to the function of work.
• Minimum 3 years of relevant work experience in sales.
• Commercial Print, Packaging & Labels, and/or Direct Mail experience preferred.
• Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
• Must be able to consistently identify critical elements, variables, and alternatives to develop solutions.
• Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems.
• Actively participate in relevant job skills training and development activities.
• Desire to be a continuous learner of RRD's products & services.
• Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis.
• Familiar with standard software such as Word, PowerPoint, and Excel.

We Offer

• Competitive salary with a non-recoverable draw expected to be between $50,000 - $150,000 per year for the first 6 months.
• Unlimited commission potential.
• Comprehensive benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, and other voluntary supplemental insurance coverages.
• Parental leave, adoption assistance, tuition assistance, and employer/partner discounts.

About the Company

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans.

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