Sales Development Representative for cold calls
Primary stack
Nice to have's
Job description
About the Position
We are seeking a proactive and resilient Sales Development Representative (SDR) with a hunter’s mindset to spearhead our expansion into the US market. The ideal candidate will excel in a remote, asynchronous environment and possess the skill to connect with clients by understanding their core business challenges.
Responsibilities
- Working Hours: Aligned with US time zones (e.g., 5 PM – 1 AM EEST);
- Proactive Outbound Outreach: Execute 50-70 cold calls daily to potential US clients across targeted industries (e-commerce, retail, manufacturing);
- Lead Generation & Qualification: Identify key decision-makers (Marketing Directors, E-commerce Managers, CTOs) and qualify leads based on budget, authority, need, and timeline (BANT framework);
- CRM Management: Meticulously log all call activities, notes, and lead statuses in our CRM (e.g., HubSpot, Salesforce) to ensure a clean and actionable pipeline;
- Appointment Setting: Schedule qualified introductory meetings for the senior sales team with a clear handover of context and pain points;
- Script Development & Iteration: Collaborate with the marketing team to continuously refine and improve cold calling scripts and talking points based on conversion data and market feedback;
- Market Intelligence: Gather and report on market trends, common objections, and competitive insights from prospect interactions.
Requirements
Required Skills
- At least 1 year of cold calling experience;
- Experience in IT or online services;
- Understanding of how to work with and without scripts;
- Understanding of how to address business pain points;
- Experience with email marketing;
- English level B2+;
Personal Skills
- Ability to understand and address business pain points during sales conversations.
- Proactive and self-driven with excellent communication and listening skills.
- Collaborative mindset for working with marketing and sales teams.
- Meticulous attention to detail, especially for CRM management.
We Offer
- Paid vacation (15 business days per year);
- Flexible working hours (8 hours a day);
- Paid workshops, conferences, courses;
About the Company
We’re always looking for talented professionals. Send us your CV and let’s build something great together.
Why Work With Us
- Opportunity to work in a dynamic and growing company.
- Be part of a team that is expanding into the US market.
- Continuous professional development opportunities.
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© IT Delight. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
IT Delight was founded in 2012 and has grown into a team of 80+ professionals with a solid portfolio of completed projects.We aren’t just an ordinary Magento company, we are Magento and Shopware partner, and we don’t plan to stop. We also work with Laravel, Symfony, and React.The company’s clients are E-commerce businesses from the USA, Australia, and Germany.At IT Delight, we believe that the key to the company’s success is the professionalism and self-development of each employee. We were able to achieve success and grow from a small startup into an international company thanks to openness, honest communication, trust, mutual support and care for each other.Our mission is to create the best solutions in the E-commerce field. In order to do that, we bring together talented specialists and connect them in our company.