Sales Support Specialist

Prague, Czech Republic

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About the Position

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

We’re looking for a Sales Support Specialist to join our Czech Sales team in Prague.

In this role, you’ll play an important part in supporting our Sales Managers and ensuring smooth day-to-day cooperation with our merchant partners. You’ll help keep sales processes running efficiently, maintain accurate and up-to-date information in our systems, and contribute to a positive and seamless partner experience.

If you enjoy working with people, have a keen eye for detail, and are interested in building your experience in sales and partner relations, we’d love to hear from you.

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Responsibilities

• Provide day-to-day support to our merchant partners and Sales team, managing partner requests and ensuring smooth cooperation and a positive partner experience.
• Coordinate the onboarding of new merchant partners, including pre-onboarding checks, registrations, and setting up partner profiles, stores, user access, and products in our systems.
• Guide and train partners on our products and processes, preparing relevant training materials and supporting partner activation and reactivation initiatives.
• Prepare and review monthly sales reports, partner invoices, and cooperation agreements, while maintaining accurate and up-to-date partner records and documentation.
• Collaborate with teams across departments and markets to resolve partner queries, integration challenges, and system-related issues.
• Manage ongoing updates to partner information, product configurations, and user access.
• Identify opportunities to improve workflows and contribute to testing and implementing new processes and operational improvements.

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Requirements

• 1–3 years of relevant experience in sales support, sales administration, partner support, or a similar role.
• Interest in sales processes and the ability to work effectively with different stakeholders.
• A confident and proactive communication style, with the ability to build strong relationships with partners and colleagues.
• Strong problem-solving skills, a solution-oriented mindset, and a keen eye for detail.
• Confidence in working with different systems and strong Microsoft Office skills, particularly in Excel.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities in a fast-paced environment.
• Excellent written and verbal communication skills in both Czech and English.

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We Offer

• Wellbeing support through the Pluxee benefits card.
• 5 additional vacation days to give you more time to rest and recharge.
• A 6-week paid sabbatical after four years at Inbank, recognizing your long-term contribution.
• A dynamic and supportive work environment where you can take ownership, develop your skills, and grow professionally.
• A flexible hybrid working model built on trust, autonomy, and accountability.
• The opportunity to work with talented international colleagues and collaborate across different teams and markets.
• Regular company and team events to connect, celebrate successes, and enjoy time together.

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About the Company

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

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Sounds like a fit?

Apply, and our Recruitment team will be in touch! Not sure if you tick every box but excited about the opportunity? We’d still love to hear from you.