About the Position

Salesforce Delivery Manager

Location: Pune, India

Business: Global Shared Services

Position type: Full Time

Contract type: Permanent Employee

Job ID: 7666

Overview

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About GSS

As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV.

About the Role

We are looking for an experienced Salesforce Delivery Manager to lead a global application delivery team supporting and enhancing business-critical digital solutions. In this role, you will be responsible for driving agile delivery, coordinating cross-functional teams, managing release plans, and ensuring alignment between business priorities and technology execution. You will work with stakeholders across business and IT to deliver continuous improvements, manage operational support activities, and help ensure high-quality releases in a fast-paced international environment.

Key Responsibilities

Lead and coordinate a multidisciplinary delivery team operating in an Agile environment.
Own sprint and release planning, including capacity forecasting and milestone management.
Manage dependencies, priorities, risks, and delivery challenges across multiple workstreams.
Facilitate collaboration between business stakeholders, product owners, analysts, architects, developers, testers, and support teams.
Monitor delivery progress and provide transparent status reporting to leadership and stakeholders.
Support release readiness activities and coordinate quality assurance and user acceptance processes.
Remove blockers and help create an environment where teams can deliver effectively and sustainably.
Drive execution of enhancement, maintenance, and support new initiatives.
Promote continuous improvement of team ways of working, delivery practices, and operational excellence.
Support platform roadmap initiatives by identifying and evaluating opportunities to apply AI, automation, and digital innovation to business processes, user experiences, and delivery practices.

Requirements

Experience leading software delivery, application management, or product engineering international teams.
Overall 5+ years of relevant experience.
Bachelor or Master's degree.
Strong understanding of Agile, Scrum, and iterative delivery methodologies.
Experience driving digital transformation, innovation, or platform modernization initiatives.
Proven ability to coordinate business and technical stakeholders across global teams.
Proactive, forward-leaning, and the ability to challenge the status quo.
Continuously improve team velocity, quality, and delivery performance to ensure Operational Excellence.
Experience with release planning, backlog management, resource and capacity planning.
Strong communication, facilitation, stakeholder management, and problem-solving skills.
Experience managing risks, dependencies, and competing priorities.
Experience with enterprise business applications, CRM platforms, or digital transformation initiatives is an advantage.
Familiarity with Salesforce or similar cloud platforms is desirable.

We Offer

Flexible work arrangements for better work-life balance.
Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave).
Medical benefits (Insurance and Annual Health Check-up).
Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance).
Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme).
Additional Benefits (Long Service Awards, Mobile Phone Reimbursement).
Company bonus/Profit share.

Benefits may vary based on position, tenure/contract/grade level.

About the Company

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Application Process

You can apply directly through our careers page by submitting your CV and any other documents we require (i.e., university diplomas/transcripts; visas; previous employment reference letters*). Make sure your application is fully completed, and you tailor it to the specific job listing.

FAQs

How can I find job openings that fit my skills and interests?

Explore our official job search page where you can use filters such as job type, location, and department to find roles that best match your qualifications and career aspirations.

What’s your application process like?

Is your recruitment process designed to be inclusive and accessible?

Yes, it is. We're an equal opportunities employer and welcome applications from all candidates. We’re happy to support your need for any adjustments during the application and hiring process. Share the details of what you need within your application.

What types of interviews might I undergo?

Depending on your role, our interview process may include initial phone screenings, video conferences, and in-person interviews, focusing on both your technical abilities and our shared values. You can ask your recruiter specifically about the interview process for your role.

How long does the hiring process typically take from application to decision?

The timeline can vary but we make every effort to reply to each candidate as soon as possible and keep everyone up-to-date with where they are in the recruitment process.

How do I know if a recruitment contact is legitimately from your company?

Official communication will come from our verified company email addresses. Carefully check any suspicious looking emails and if you have any doubts, don’t engage.

Are there any fees involved in your recruitment process?

No, we do not charge any fees at any stage of our recruitment process. All applications and interviews are free of charge, we will never ask you to pay any fees or make any payments – please be wary of any requests for payment as these are likely scams.

What should I do if I suspect a job scam?

If you encounter suspicious job postings or recruitment practices, do not provide personal information and contact your recruiter as soon as possible. We take these matters seriously. We will never ask you to pay any fees or make any payments part of our recruitment process.

Does DNV complete background checks?

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Please ask your recruiter for further details.

Join our talent community

Can't find the right fit?

Be the first one to learn about new job opportunities that might be a perfect fit for you.

Disclaimer

Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.

Salesforce Delivery Manager

Job description