Salesforce Service Cloud Developer

About the Position

We are seeking a Salesforce Service Cloud Developer with 5-8+ years of experience to join our team in Hyderabad, India, specializing in Service Cloud customization and integration.

Project Description

Our client is migrating all service operations to the Juniper Salesforce Service Cloud instance from the HPE Salesforce Service Cloud instance.

Responsibilities

• Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge).
• Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations.
• Configure automation using Flows, Process Builder, and Validation Rules.
• Build and maintain integrations with external systems via APIs.
• Support deployments, bug fixes, and production support activities.
• Collaborate with architects, admins, and business teams to deliver solutions.
• Ensure code quality, performance, and adherence to Salesforce best practices.

Requirements

• Must have

  • 5-8+ years of Salesforce development experience.
  • Strong Salesforce Marketing Developer or Salesforce MuleSoft Developer knowledge.
  • Strong hands-on skills in Apex, LWC, SOQL, and Salesforce APIs.
  • Experience with Service Cloud configuration and customization.
  • Familiarity with CI/CD, deployments, and version control.
  • Understanding of Salesforce security and governor limits.

• Nice to have

  • Salesforce Developer / Service Cloud certifications.

Languages

• English: C1 Advanced

Seniority

• Senior

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities

About the Company

Join our team and contribute to exciting projects in the Salesforce ecosystem.