Salesforce Technical Lead

About the Position

As a Salesforce Technical Lead, you will make an impact by leading the end-to-end technical design, development, implementation, and production support of enterprise Salesforce solutions. You will work collaboratively with customer business and IT stakeholders, Solution Architects, Product Owners, Business Analysts, QA teams, and Salesforce developers to deliver scalable, secure, and maintainable solutions.

Responsibilities

• Lead end-to-end technical design, development, implementation, and production support of Salesforce solutions across Sales Cloud, Service Cloud, and Consumer Goods Cloud.
• Serve as a key technical point of contact for customer stakeholders and lead Incident Management activities, including troubleshooting production issues, root-cause analysis, and service improvements.
• Provide hands-on technical expertise across Lightning Web Components (LWC), Apex, Salesforce platform capabilities, integrations, and offline mobile solutions.
• Lead Consumer Goods Cloud implementations supporting field sales and store execution, including offline data access, synchronization, conflict and error handling, and performance optimization.
• Provide technical leadership to Salesforce developers through solution design, design and code reviews, troubleshooting, mentoring, CI/CD, release management, deployments, and environment management.

Requirements

• 8-12+ years of Salesforce experience, including experience as a Technical Lead and the ability to independently own technical solution delivery.
• Strong hands-on development experience with Lightning Web Components (LWC), Apex, Triggers, SOQL/SOSL, Flows, Salesforce APIs, and enterprise integration patterns.
• Strong implementation experience with Sales Cloud, Service Cloud, and Salesforce Consumer Goods Cloud.
• Strong experience with Salesforce mobile and offline solutions, including offline synchronization, caching, connectivity constraints, data conflicts, error handling, and performance optimization.
• Strong knowledge of Salesforce security, sharing models, governor limits, performance optimization, Git, CI/CD, DevOps, and Salesforce deployment processes.

Nice to Have

• Hands-on experience delivering Consumer Goods Cloud solutions supporting field sales and store execution processes.
• Experience designing scalable and reusable Lightning Web Components and Salesforce platform solutions.
• Experience supporting offline mobile capabilities for field users.
• Strong technical leadership experience, including design reviews, code reviews, troubleshooting, and mentoring Salesforce developers.
• Strong customer collaboration skills and experience working closely with business, product, operations, and IT stakeholders.

We Offer

• Competitive salary ranging between $77,000 pa - $125,000 pa CAD.
• Discretionary annual performance-based bonus.
• Comprehensive benefits that support your physical, mental, and financial wellbeing.
• Flexible working arrangements, including remote work options.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Application Details

Applications will be accepted until Nov 15, 2026. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.

Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, provincial, or local laws.