SAP EWM (Senior)

About the Position

Role: Senior SAP EWM Functional Expert (Operations Focus)

We are looking for senior, hands-on SAP EWM experts with a strong operational mindset to join our international SAP logistics IT organization. The primary focus of this role is SAP EWM operations: ensuring stable warehouse execution, fast and reliable incident resolution, and professional support in time-critical environments. Participation in project work (enhancements, rollouts, process optimizations) is possible over time, but operational excellence is the clear initial priority.

Responsibilities

Operations & Support (Primary Focus)

• Provide 2nd / 3rd-level SAP EWM support in productive environments
• Perform queue monitoring, system health checks, and operational troubleshooting
• Handle incident, problem, and change management for warehouse-critical processes
• Resolve issues under time pressure (e.g. delayed outbound, picking failures, warehouse standstill scenarios)
• Work closely with business users, IT colleagues, and external partners to ensure stable operations

Knowledge & Quality

• Create and maintain operational documentation, runbooks, and support guidelines
• Actively contribute to knowledge transfer within an international team
• Ensure solution stability, transparency, and operability over time

Configuration & Continuous Improvement (Secondary Focus)

• Support customizing and configuration of SAP EWM
• Assist in functional requirement analysis and documentation for warehouse processes
• Participate in testing activities (planning, execution, validation, defect resolution, documentation)
• Support small enhancements and operational improvements in existing EWM solutions

International Team & Collaboration

• You will be an integrated member of an international SAP logistics team, collaborating daily with colleagues located in Augsburg and Oberhausen (Germany) and Copenhagen (Denmark)
• The role requires close cooperation across sites, cultures, and time zones
• Fluent professional English (spoken and written) is required
• Experience working in global or distributed teams is strongly preferred

Requirements

• 9+ years of hands-on SAP EWM experience, with strong exposure to live system operations
• Deep functional understanding of standard EWM processes, including:
  • Inbound & outbound processing
  • Inventory management
  • Production integration
  • Physical inventory and warehouse movements
• Proven experience supporting productive, high-availability warehouse environments
• Solid technical understanding, including:
  • SAP EWM & ERP integration
  • IM / WM / EWM customizing
  • ABAP debugging (functional level)
  • UI5 / FIORI applications
• Strong analytical and structured problem-solving skills, especially under pressure
• Ability to clearly document solutions and explain them to others

Nice to Have

• Incident management
• Problem management
• Change management
• Knowledge transfer

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

Company Introduction – T-Systems ICT India Pvt. Ltd.

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector.

For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability-empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.

Additional Information

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Job Location

• City: Pune, Bangalore
• Country: India
• Work Location Type: On-site