Scrum Master

About the Position

Join Smile Group in Brussels as a Scrum Master in a hybrid role, facilitating Agile ceremonies and enhancing team efficiency. Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, the European leader in open-source integration, spread across 20 agencies in 9 countries. Collaborative spirit and knowledge sharing are at the heart of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world. Here, we don't just follow trends, we create them! 🌟 Join Smile in Brussels and take part in projects that truly matter! 🏆

Responsibilities

As a Scrum Master, you will:

• Coach and support the development team and the Product Owner in fully understanding and applying Scrum and Agile principles.
• Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective) with dynamism and efficiency.
• Identify and actively remove impediments (blockers) that hinder the team's progress and productivity.
• Promote a culture of continuous improvement by encouraging best practices, team autonomy, and cross-functional collaboration.
• Track team performance using relevant Agile metrics (velocity, burndown charts) and ensure total transparency with all stakeholders.
• Foster a positive, caring, and communicative environment to maximize team cohesion, motivation, and well-being.

Requirements

• Higher education degree in IT or a related field.
• At least 3 years of proven experience as a Scrum Master empowering technical teams, ideally within web or software development environments.
• Recognized Scrum Master Certification (such as PSM I/II or CSM).
• Deep understanding of Agile frameworks (knowledge of Kanban or SAFe is a plus).
• Proficiency with agile project management and collaboration tools like Jira and Confluence.
• Excellent communication and conflict-resolution skills.
• Natural leadership, empathy, and problem-solving mindset.
• Fluency in English and French (or Dutch).

We Offer

• Proximity management by peers fostering dialogue and a tailored career path.
• Commitment to making you an expert in your field with a comprehensive training offer.
• Year animated by group and agency events: annual convention, participation in trade fairs, summer party, formal & informal afterworks.

About the Company

Smile Group is the European leader in open-source integration, spread across 20 agencies in 9 countries. Our collaborative spirit and knowledge sharing are at the heart of our DNA. We push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world.

Next Steps

• First contact: A phone call to discuss your aspirations and what we can offer you.
• Meeting: An opportunity to get to know each other and explore your professional background.
• Business interview: A discussion with one of our experts to assess your skills and define your goals.

Ready to take on a new challenge in the heart of Europe? Come and express your talent in a caring environment at Smile Brussels where your ideas will make a real impact!