Senior Account Manager, Client Services

About the Position

Senior Account Manager, Client Services

Base Salary: $80,000 - $95,000

Base Salary + OTE Pay Range: $88,000 - $104,500

LOCATION: New York (Hybrid)

---

About the Company

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.

As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.

---

Responsibilities

• Oversee campaign execution for specific influencer marketing campaigns
• Sit within a team of client service individuals who support each other on campaign execution
• Take on client-facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post-sale
• Join, lead, and support on key client meetings
• Managing & working collaboratively to support new business and upsell opportunities with the client
• Support in achieving and exceeding monthly client and business KPI targets
• Lead influencer contract negotiations and management
• Support the Account Director in budget management, forecasting, and tracking project cash flow, campaign spending, and cost of service
• Lead development of Post Campaign Analysis reports & present to the client in partnership with Insights & Measurement Team
• Continuously focus on best-in-class client service and output of work for our partner

---

Requirements

• 5+ years working in an agency or brand within client services, influencer marketing, and/or talent marketing
• Experience in account management, creator management, measurement, paid media, and working within a revenue organization
• Experience working with CPG brands
• Experience identifying and sourcing creator talent
• Experience negotiating contracts with creators, agents, managers, and/or attorneys
• Experience scoping and planning content calendar based on creator rates and client KPIs
• Experience in creator and/or creator agency outreach
• Experience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest, and Snap
• Experience working on multiple campaign responsibilities and projects simultaneously
• Experience in delivering post-campaign analysis presentation and reports
• Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
• Experience in revenue recognition systems and processes
• You are commercially aware, detail-oriented, organized, confident, polished, dynamic, and communicate exceptionally well
• Very comfortable with spreadsheets, numbers, and data analysis
• You are extremely comfortable leading client calls, presentations, and conversations
• You are nimble, forward-thinking, strategic, and comfortable with ambiguity
• You are positive, collaborative, and exude leadership qualities
• Experience and knowledge of CRM tools such as Hubspot and Salesforce is a plus
• Experience with designing decks is a plus

---

We Offer

• Medical Benefits through Insperity
• Wellbeing support including EAP & Mental Health cover
• 401K with match opportunity
• 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)

---

About the Company

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity, and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest-growing companies within this exciting industry.