Senior Account Manager, Groceries

About the Position

Senior Account Manager, Groceries

foodora, part of the Delivery Hero Group, is seeking a Senior Account Manager to develop and grow strategic retail partnerships, with a strong focus on groceries and FMCG. This role is pivotal in shaping the future of quick commerce by building long-term partnerships with leading retail chains.

Responsibilities

• Take ownership of a portfolio of large, strategically important retail accounts, managing relationships at both head-office and store level.
• Educate partners on quick commerce and develop joint action plans to strengthen their digital business and drive profitable growth.
• Develop and execute joint business plans with partners, setting shared targets, commercial priorities, and clear action plans.
• Drive order and revenue growth while improving profitability through a structured approach to assortment, pricing, promotions, and partner performance.
• Plan and evaluate promotional and visibility initiatives with partners and internal teams, ensuring activities support agreed commercial goals.
• Coordinate cross-functional initiatives across commercial, marketing, operations, and technical teams.
• Navigate complex partner organizations, build alignment across stakeholders, and take ownership of resolving issues that affect the partnership.

Requirements

• At least 4 years of experience in Key Account Management, National Account Management, Category Management, or a comparable commercial role.
• Experience managing complex stakeholder relationships, including senior decision-makers and central commercial teams.
• Proven track record in commercial negotiations, account planning, and delivering measurable business growth.
• Strong analytical skills, with the ability to interpret commercial performance, assess profitability, and translate insights into clear actions.
• Experience coordinating projects across multiple teams and stakeholders, with clear ownership of progress and outcomes.
• Fluent in Swedish and English.
• Valid driver's license.

Nice to Have

• Experience within grocery retail, FMCG, pharmacy, e-commerce, or category management.

We Offer

• Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora such as wellness hour & reduced price on massage.
• Employee discount at foodora (woho!) and awesome Friday breakfasts!
• Occupational pension, including premium exemption insurance, accident insurance, and life insurance.
• foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques, and project management combined with a structured onboarding and inspiring courses within our learning tool Sana.
• Great deals at Benify (for e.g. gym membership, e-bikes, hotels, audiobooks, streaming services, clothes, kitchen supplies… and so much more!)
• Awesome AW’s and (pink) parties!

About the Company

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, with a mission to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.