About the Position

Senior Associate, Enterprise Systems Integration

LOC5028: Av. Boulevard Diaz Ordaz No. 130, Monterrey, NLE, 64650, Mexico

Job ID 30217272 Job Category Digital Technology

Posted Start Date October 21, 2026

About Carrier

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety, and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality, and transportation, we improve lives, empower critical industries, and ensure the safe transport of food, life-saving medicines, and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the Role

As a Senior Associate, Enterprise Systems Integration, you will serve as the second-tier escalation point for our SAP Ariba procurement platform, resolving complex functional and technical issues and partnering with procurement, finance, and IT teams to keep the platform running reliably. This is a hands-on role for someone who enjoys solving real integration and workflow problems that keep the business moving, with direct visibility into how procurement technology supports company-wide operations.

Responsibilities

Serve as Level 2 escalation support for SAP Ariba modules including Buying and Invoicing, Sourcing, Contracts, Supplier Lifecycle and Performance, and Ariba Network
Troubleshoot and resolve complex functional and technical issues, including workflow errors, approval flow failures, integration faults, and master data discrepancies
Develop, configure, and maintain Ariba solutions, including custom forms, approval workflows, catalog management, and business rules
Support and monitor integrations between Ariba and ERP systems such as SAP S/4HANA or SAP ECC via CIG, middleware, or APIs
Manage incident, service request, and change tickets in the ITSM tool within defined SLAs, including root cause documentation

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
3 to 5 years of hands-on experience supporting and/or configuring SAP Ariba
Solid understanding of procure-to-pay and source-to-contract processes
Advanced English proficiency
Proficiency with ITSM tools and ITIL-based support processes

Nice to Have

SAP Ariba certification in one or more modules
Experience with SAP S/4HANA or SAP ECC (MM/FI modules)
Scripting or development experience (SQL, JavaScript, or Python) for reporting and automation

We Offer

We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees' health, security, and success.

About the Company

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, age, or any other federally protected class.

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If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Senior Associate, Enterprise Systems Integration

Job description