Senior Client Account Manager

About the Position

We're seeking a Senior Client Account Manager to develop long-term business relationships with key accounts in the EPC industry.

Responsibilities

• Develop long-term, profitable business relationships with Tier 1 and Tier 2 Accounts.
• Understand client needs and issues.
• Act internally as a specialist for this account and transparently share necessary information to develop account strategy and value propositions with cross-functional teams to serve the client.
• Collaborate with BV offered solutions to solve client's complex challenges and needs.
• Work closely with Enterprise Evolution team sales and marketing teams to position BV effectively in the marketplace.
• Collaborate to measurably strengthen overall client engagement and bring the voice of the client internally to improve long-term client loyalty.

Requirements

• Lead client engagement activities from identification and opportunity creation to multi-solution business capture.
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Develop Account Strategy and Value Propositions with Account team members for addressing client issues and building long-term, profitable business opportunities.
• Generate and qualify sales and marketing leads.
• Collaborate with Enterprise Marketing and Strategy to proactively improve BV reputation and relevance as an innovative thought leader (thought leadership, industry experience, etc.).
• Accountable for overall client satisfaction and conducting client satisfaction surveys.
• Full understanding of the deal; including margins, risks, terms & conditions, etc.
• Deep understanding of the industry and the needs of our clients, with strategic planning of new business growth.
• Alongside the Client Segment Director, develop and execute on long-term plans that drive growth & profitability.
• Regular interaction with the Black & Veatch Leadership Team on complex and multi-dimensional Sales matters. Influences the decisions made by the Leadership Team related to Sales direction.
• Industry expertise within the EPC arena.

Preferred Qualifications

• Bachelor's degree preferred, with technical or business focus.
• Relevant experience in lieu of degree may be accepted.
• Existing client relationships and experience selling to large oil and gas companies, energy companies, or project developers.

Minimum Qualifications

• Typically 15-20 years of experience within the EPC industry, including 10 years in sales or project execution.
• Minimum of 10 years of relevant experience required.
• Experience developing, maintaining, and executing strategic sales plans.
• History of successful pursuits with complex buying processes and multiple decision makers.
• Firm understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience.

Work Environment

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance, and work assignments.

We Offer

• Competitive salary
• Comprehensive benefits portfolio including medical, dental, and vision insurances, disability, and a robust wellness program.
• Flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
• Company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan, and the B&V Credit Union.
• Performance-based bonus program.
• Opportunity to be part of a 100 percent ESOP-owned company, empowering employees to drive personal and company growth and share in the financial rewards of success through stock ownership.

About the Company

Black & Veatch Corporation is an employee-owned company with over 100 years of innovation in sustainable infrastructure and expertise in engineering, procurement, consulting, and construction. We are committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe, and healthy. We value diverse voices and perspectives, cultivating an authentically inclusive environment for professionals and providing innovative and effective solutions for clients.

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

Locations: Overland Park, KS, US | Houston, TX, US

Job Segment: Engineer, Engineering