Senior Coordinator, Telesales

About the Position

Senior Coordinator, Telesales

foodpanda, a part of the Delivery Hero Group, is seeking a Senior Coordinator, Telesales to join our dynamic team. This role is pivotal in driving sales through outbound calls and building strong business relationships.

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

• Have the ability to sell on the phone as second nature.
• Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business.
• Be sales-minded and resourceful to hit set KPIs.
• Meet requirements in documentation accuracy, partner approval, and systems processing.
• Keep records of calls and sales and note useful information in an organized fashion.
• A knack for objection handling, persuasiveness, instilling urgency, and acting in a fast-paced fashion.

Requirements

• Comfortable making outbound calls via digital communication tools and be on the phone over extended periods of time.
• Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Malay fluently.
• Comfortable in working with online business tools such as Google applications. Experience with Salesforce is a plus, but not mandatory.
• A strong relationship builder, target-oriented, resilient, and a team player with a willingness to learn.

We Offer

• Opportunity to work in a global company with a pioneering mission.
• Be part of a team that values resilience, resourcefulness, and teamwork.

About the Company

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.