Senior Data Protection Coordinator @ING Hubs Romania

About the Position

We are looking for a Senior Data Protection Coordinator to join ING Hubs Romania, focusing on data protection services and regulatory compliance. This role is pivotal in coordinating and delivering day-to-day data protection services to entities within the ING Group.

Responsibilities

• Drive the implementation of the GDPR and other relevant legislation through leading the design and implementation of complex data protection processes, data protection tooling, and protection risk management processes within ING.
• Engage with the services team’s international clients spread across continents - EU, US, ASIA.
• Provide support and assistance on data protection matters for international clients on the entire spectrum of data protection topics – mapping of personal data, performing relevant assessments (DPIA, LIA, TIA, etc.), data breach management, data subjects’ right management, 3rd party contracting & monitoring, privacy by design, storage limitation, etc.
• Drive the innovation process enhancement activities as well as client expansion activities, actively participating in the development of the data protection services strategy (liaise with global leads, actively participate in global decision forums to represent the team’s strategy and interests by enhancing the overall business value).
• Take on AI Act regulatory compliance-related duties through mapping, classifying, and assessing AI use cases (e.g., inventory, performance of FRIA as well as other relevant assessments).
• Offer assistance for the regular testing exercises, as well as Quality Assurance & Audit missions.
• Creating awareness and deliver trainings on data protection compliance.
• Prepare and report on data protection-related metrics and other activity reports and presentations to Group and local stakeholders and bodies in case required.
• Lead initiatives end-to-end, from problem definition and solution design through implementation, adoption, and continuous improvement, while proactively managing risks, dependencies, and stakeholder expectations.
• Think strategically, transforming regulatory requirements into scalable business solutions, challenging existing approaches, and developing recommendations that stand up to senior stakeholder scrutiny.
• Act as a trusted advisor, influencing and aligning stakeholders across functions, geographies, and management levels, facilitating consensus, and driving outcomes even in complex environments.
• Drive innovation and service evolution, identifying opportunities for automation, efficiency, improved client experience, and new service capabilities that enhance organizational maturity and scalability.
• Operate with a global mindset, understanding how local decisions influence broader organizational objectives and aligning priorities with enterprise-wide goals.

Requirements

• Bachelor’s degree with approximately 5 years of professional experience in the control/audit/consultancy services/compliance/legal field connected to the data protection area, preferably in a similar business environment (banking/IT).
• Knowledge of the national and European data protection laws and practices, knowledge of the business sector, understand the processing operations, technologies, and data security.
• Good understanding of the general banking environment, governance structure, and banking products, services, and operational flows.
• Good stakeholder management skills.
• Knowledge of data governance, data quality, and data ethics is a plus.
• Legal background and relevant data protection qualifications are a plus: CIPP/E, CIPM, CIPT, AIGP.
• Ability to develop working processes that provide structure and discipline.
• Experienced user of Microsoft Office package (Word, Excel, and PowerPoint area must).
• Very good organizing skills, team player with strong communication, negotiation, and analytical skills, problem-solving oriented, logical, and open-minded, ability to work independently.
• English (writing, speaking) advanced.

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time.

If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion, and belonging here.