Senior Research Executive, Consumer Insights (FMCG)

About the Position

NIQ CMI’s Customer Success Team focuses on delivering world-class insights and reports to clients, striving for a very high level of customer satisfaction and advocacy. Customer Success is NIQ's key department, instrumental for the company’s success.

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.

Responsibilities

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper, etc.
• Entrusted to deliver flawless research and analytics to our clients.
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue.
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals.
• Be a confident and capable crafter of compelling insights, delivering clear and actionable recommendations to our clients helping them grow their business.

Requirements

• 2-3 years of experience in end-to-end quantitative research, preferably in a market research agency or consulting firm.
• Awareness of the data analytics industry, business model, products, services, and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions, etc.
• Awareness of market trends and their interdependencies impacting customers.
• Excellent time management and prioritization skills with a proven track record of delivering projects on time.
• Confident numerically & ability to analyze data confidently.
• Problem-solving and solutions-oriented.
• Performs work accurately and effectively with attention to detail.
• Engaging presenter.
• Good at building relationships, internally and with clients.
• Strong verbal and written communication skills.
• Experience of working in an analytical environment.
• Capable of leveraging tools such as Microsoft Excel and PowerPoint.

We Offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.

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