Senior IT Operations Specialist (Production Support & Release Management)
Primary stack
Nice to have's
Job description
About the Position
As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for a Senior IT Operations Specialist (Production Support & Release Management) in Warsaw, Łódź, Gdańsk, or Gdynia.
Responsibilities
- Support Release Management processes and software deployments to production environments
- Monitor, investigate, troubleshoot and resolve issues in production systems
- Act as L2 support for incident handling, ensuring timely resolution and escalation when needed
- Perform incident management, root cause analysis and contribute to preventive improvements
- Support operational stability, system reliability and service availability across distributed platforms
- Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence
- Contribute to monitoring, alerting and observability practices to proactively identify risks and performance issues
- Support secure communication and authentication mechanisms across systems and services
Requirements
- 5+ years of experience in IT Operations, Production Support, DevOps or Site Reliability-related roles
- Hands-on experience with Docker and Kubernetes
- Experience supporting CI/CD processes using Jenkins
- Knowledge of version control platforms such as GitHub or Bitbucket
- Experience working with Kafka in distributed environments
- Good understanding of SQL and troubleshooting data-related issues
- Knowledge of microservices architecture and distributed systems support
- Experience with authentication and authorization technologies (LDAP, Kerberos, JWT)
- Understanding of cryptographic tools and certificate handling (OpenSSL, keytool)
- Knowledge of secure communication protocols, including HTTPS
- Hands-on experience with logging and observability tools, including Splunk
- Experience with monitoring and alerting tools such as Prometheus, InfluxDB and Grafana
- Strong analytical and troubleshooting skills, particularly in incident and problem management
- Good interpersonal and communication skills, with ability to work effectively across teams
- Fluency in English (both written and spoken)
Nice to Have
- Experience with PostgreSQL administration or support
- Familiarity with enterprise-grade production environments in regulated or large-scale organizations
- Exposure to release automation and operational process improvements
We Offer
- Private medical care
- Co-financing for the sports card
- Constant support of dedicated consultant
- Employee referral program
About the Company
DCG Sp. z o.o.
- REGON: 141316780
- NIP: 5222877930
- KRS: 0001067305
Headquarters: ul. Towarowa 28, 00-839 Warszawa
Branch: Aleja Grunwaldzka 50A, 80-241 Gdańsk
© DCG. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
IT Services,Financial Services,Telecommunications,Data Center Migration,Regulatory Compliance
About the Company DCG is a company that matches business needs with the ambitions of individuals. They value well-matched collaborations, helping candidates find environments where they can thrive and companies to build teams. Products, Services & Tech Stack Core Solutions: Recruitment Outsourcing Team Leasing Technologies & Frameworks: Checkpoint (VSS, VSX, URL) Fortinet (Fortimanager, FortiAnalyzer, UTM) VPN CISCO Orion (NPM, NCM) Infoblox VISIO Cisco ASA Firewalls Catalyst switches ISR routers Secunet SINA routing switching DMVPN IPSEC Windows stations telephony Wifi Linux/SQL IBM p-series Solaris Linux PRINCE2 PMP ITIL Remedy MS Project MS Outlook Project Scope & Target Clients Client Base: Corporations requiring network security policy and procedure creation. Corporations needing secure information exchange systems. Corporations relocating headquarters. Corporations needing compliance with local financial regulatory requirements. Corporations migrating critical business applications. Corporations separating Shared Service Centers. Engineering Scale: Projects involving optimization of network configurations. Projects involving secure data transmission in network environments. Projects involving relocation of corporate headquarters. Projects involving compliance with local financial regulatory requirements. Projects involving migration of critical business applications. Projects involving separation of Shared Service Centers.