Senior Key Account Manager (German Speaking)
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Job description
About the Position
We are seeking a Senior Key Account Manager (German speaking) to join our iGaming team, focusing on maximizing player lifetime value through strategic account management.
About the Company
Our Client is your go-to iGaming service provider. They’re here to empower iGaming operators, allowing them to thrive in such a volatile industry. Their years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make them the right choice for any company looking to elevate their success. They offer a range of iGaming offerings such as; Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Creative, Data and B.I, Operations (CS, RPF, KYC), VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance.
Responsibilities
- Own the performance of a portfolio of high value key accounts, with clear revenue, retention and growth targets.
- Drive net revenue growth through proactive upselling, cross-selling and reactivation strategies.
- Build strong, long-term relationships with key accounts, positioning yourself as the primary and trusted point of contact.
- Monitor account activity and KPIs daily to identify immediate sales opportunities and revenue risks.
- Design and execute individual account growth plans based on value, behaviour and lifecycle stage.
- Deliver a proactive, high-touch sales approach via phone, email and messaging platforms.
- Analyse performance data to identify trends, optimise account strategies and maximise lifetime value.
- Coordinate with main stakeholder teams to ensure offers and incentives are commercially effective and compliant.
- Plan, negotiate and execute tailored offers, incentives, and bonuses aligned with revenue goals.
- Provide actionable commercial insights and feedback to senior stakeholders to support revenue optimisation and VIP strategy development.
- Contribute to forecasting, performance reviews, and continuous optimisation of key account sales processes.
Requirements
- 2+ years of experience in a sales-driven Key Account Management, VIP Management, or similar commercial role, ideally within iGaming or a high value digital environment.
- Proven ability to consistently hit or exceed revenue and retention targets.
- Strong sales mindset with excellent negotiation, persuasion and closing skills.
- Deep understanding of customer behaviour, monetisation strategies and lifecycle value.
- Highly analytical and data driven, comfortable working with KPIs, dashboards and performance metrics.
- Excellent communication and relationship building skills: confident, persuasive, and professional.
- Ability to work autonomously, manage complex portfolios, and prioritise revenue impact.
- Fluent in German and English (spoken and written).
You Receive
- Attractive remuneration package
- Health insurance cover from the first day of work
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog-friendly workplace
- Exciting Company Events
- Monthly Beer Fridays
- Eur1,000 Refer a friend bonus
- Relocation package (if required)
- One day birthday holiday
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Talentuch is a full-service Human Resources, Outsourcing, Advisory, and Recruiting company. We specialize in recruitment for the Microsoft channel, SAP, and General IT. We operate worldwide, with clients and candidates from the USA, Canada, Europe, Middle East, LatAm, Ukraine and many other countries.About us:Professional Recruitment Outsourcing, and HR Advisory9+ years of experience in international IT recruitment15 dedicated recruitment professionals in the team, passionate about what they do and committed to excellence40+ clients around the globe20+ accepted offers each month300+ technical interviews with candidates worldwide are conducted by our team each monthUnique subscription-based and project-based outsourcing models, to meet everyone’s unique recruitment needsEach of our team members specializes in technical recruitment and sourcingOur clients include national and international IT companies, startups, design studios, recruiting agencies, and professional services firmsWe build powerful teams for the company’s success and cultivate the talent of every business we touch.We are experts in:Talent acquisition tailored to the needs of IT and technology sectors.Workforce planning and strategic staffing solutions that match the unique requirements of the client.Guidance and support in successful employee recruitment and talent acquisition.Flexible recruitment model that meets your long-term and short-term needs.Customized talent acquisition strategies aligned with your business goals.Fast and high-quality recruitment of technical specialists.We are passionate professionals enthusiastic about what we do.Join Talentuch and immerse yourself in our atmosphere of professional recruitment. Get the benefits of working remotely and flexibly with international clients. Fulfill your ambition in finding the best talent with Talentuch.Follow us on social media:www.linkedin.com/company/talentuchwww.linkedin.com/... pany/talentuch-communitywww.youtube.com/@Talentuch-Community
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